Any way to prevent Traktor from lagging?

135

Answers

  • Gudlite
    Gudlite Member Posts: 49 Member
    https://community.native-instruments.com/discussion/comment/216229#Comment_216229

    I cleared the collection and deleted (moved) the backups, so not sure where it would have gotten the data....

  • red_nick
    red_nick Member Posts: 327 Pro

    Yes, they're not in the collection file, look in the other folders in there

  • Gudlite
    Gudlite Member Posts: 49 Member

    Maybe it is a Traktor 4 thing. Traktor 3 seems to work fine.

    I COMPLETLY uninstalled Traktor Pro 4. There were no traces of it on the computer.

    I re-installed and imported the music Library. The collection is 81MB in size, and still freezes when loading tracks or searching.

    For giggles, I installed Traktor Pro 3. After importing the collection, the file size is still high, around 78MB, but searching is much faster and loading deck the interface freezes only about 1 second (compared to the 2 or 3 seconds for pro 4)

    I have not been able to stop the program from doing a partial analyzation without closing it before it is complete.

  • red_nick
    red_nick Member Posts: 327 Pro

    Uninstalling does nothing for settings/cache etc.

    Documents > Native Instruments > Traktor *Version Number* > Stripes & Transients

    are where they're stored

  • Gudlite
    Gudlite Member Posts: 49 Member
    https://community.native-instruments.com/discussion/comment/216411#Comment_216411

    By "completely uninstalled" I meant I removed all traces of traktor and NI from the computer. Folders, registry items.... EVERYTHING.

  • AudiFreq
    AudiFreq Member Posts: 50 Advisor

    https://community.native-instruments.com/discussion/36270/ni-traktor-need-to-change-their-approach-to-the-latency-crackling-issues#latest

  • Gudlite
    Gudlite Member Posts: 49 Member
    https://community.native-instruments.com/discussion/comment/216613#Comment_216613

    I am not hearing crackling or any other audio issues. Just freezing when loading to playlist or deck and delays in searching

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,949 admin
    Answer ✓

    Hi @Gudlite I spoke with the Traktor team about your case and they all agreed that your XML file is unusually large. Traktor usually handles 60K-track collections just fine, but the file size makes us think there might be some corruption. Could you send it over to our customer care team? We’ll take a closer look and help figure it out: https://support.native-instruments.com/hc/en-us/categories/360000053737-Product-Support

  • Gudlite
    Gudlite Member Posts: 49 Member
    https://community.native-instruments.com/discussion/comment/216629#Comment_216629

    I will send you the collection. One thing I do know is that BOTH my desktop and my laptop have COLLECTION files around the same size. This kinda tells me they must be getting the data from the same source, and that would be the music collection itself. The Library is imported off the laptop to the desktop, so any tags and such would go with them.

    Hopefully we figure something out cause all in all, I really do like Traktor (only program I have used consistently since going digital!!)

  • Gudlite
    Gudlite Member Posts: 49 Member
    https://community.native-instruments.com/discussion/comment/216629#Comment_216629

    The only way I could find to contact support was via the Chatbot…. I uploaded the file via that. Just wanted to confirm it was received.

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,949 admin

    @Gudlite We're on it. Feel free to share your collection through the same email thread thanks!

  • Gudlite
    Gudlite Member Posts: 49 Member
    https://community.native-instruments.com/discussion/comment/217192#Comment_217192

    The people who received the ticket haven't read the thread lol... They just blamed my "low memory and poor cpu power" which I have explained here is not the issue

  • Vocalpoint
    Vocalpoint Member Posts: 3,651 Expert
    edited March 20
    https://community.native-instruments.com/discussion/comment/217269#Comment_217269

    Been watching this thread with a bit of interest and have a question on this:

    "The computer is a Dell G series gaming laptop: core i5, 16GB RAM, dedicated video MORE than enough to handle Traktor"

    Exactly which "Dell G Series" laptop is this? Like what year? What exact CPU?

    There is a vast difference between a 2020 i5 CPU and 2024-2025 i5 CPU. And 16 GB of RAM is just barely enough to run Windows 11 properly.

    If this machine is not a very current model - support may actually be bang on with their assessment.

    If you can provide exact specs - it would help determine where this is breaking down for you

    VP

  • Gudlite
    Gudlite Member Posts: 49 Member
    https://community.native-instruments.com/discussion/comment/217273#Comment_217273

    I will be providing the info, don't worry. But if this machine cannot handle it, not can my desktop, then I am moving to a program that does video on lower powered machines with no issue.

    No, it is not a newer model. It's a 2.5 year old one. But I am not buying a new laptop every year cause traktor wants it.

    Their response is a standard tech response (one I have even given as an IT professional) however the tone in which they made the statement (very accusatory) needs improvement.

    Not sure where you get 16gb ram is not enough to run windows. That is incorrect. Windows 11 needs a minimum of 4gb for standard use. 8gb is preferred. 16gb+ for high performance use. My pagefile is almost nonexistent because windows 11 utilizes ram better than any previous version.

    That set aside, my newer core i7 with 32gb ram does the exact same thing. Only common denominator: 80+mb collection file.

  • Vocalpoint
    Vocalpoint Member Posts: 3,651 Expert

    "No, it is not a newer model. It's a 2.5 year old one. But I am not buying a new laptop every year cause traktor wants it."

    Yep - totally understand. But do remember that even a year between CPUs can make a huge difference. And - it goes without saying that NI would not be testing a new version of Traktor 4 on any machine from 2022.

    "That set aside, my newer core i7 with 32gb ram does the exact same thing. Only common denominator: 80+mb collection file"

    Understood. This must be some other anomaly that is unique to your environment. Good luck with the investigation - hope you get it sorted.

    VP

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