NTKDaemonService could not be deleted

Ok so I needed to do a fresh install of Native Access, so making sure at every step I was logged in as administrator, deleted everything from my hard drive then reinstalled using Native-Access_2.exe. Everything goes fine until Installing Native Instruments NTKDaemon Requirements were I keep getting an error saying Service 'NTKDaemonService' (NTKDDaemon Service) could not be deleted. Verify that you have sufficient privileges to remove system services. Retry Cancel. But can't get passed this even though I am running as administrator, and launching the initial .exe install as administrator. Any advice please

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Mert_NI

https://community.native-instruments.com/discussion/comment/215210#Comment_215210

Hello Simon1, can you please try the steps in the Knowledge Base Article below:

Fixing Software Update Installation Issues (Windows)

I hope this helps☺️

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donmaddonald

im on a Mac, and NTKDDaemon is one of those applications that starts automatically when you turn on the computer, maybe first remove it from the list of application that do that, restart the pc, and try again.