Native Access lists products are requiring updates even after updating

rl59
rl59 Member Posts: 7 Member
in Native Access

Yesterday Native Access showed that I needed to update the following:

Abbey Road 50s Drummer

Abbey Road 60s Drummer

Drum Lab

Studio Drummer

I have run the Update All twice now, and all four products are still listed as needing updates.

How do I stop it from asking for updates on products already updated?

I am on MacOS Monterey, using Native Access 3.17.0

Comments

  • rl59
    rl59 Member Posts: 7 Member
    edited February 19

    Nobody else have this problem? It still exists.

    Analog Dreams now also added to the above list - demands an update, even after updating.

    Massive X has updated and then disappeared from the Update list as normal, so is this only affecting Kontakt products?

  • Vocalpoint
    Vocalpoint Member Posts: 3,228 Expert
    https://community.native-instruments.com/discussion/comment/212114#Comment_212114

    That new Analog Dreams update requires Kontakt v8.2.0 - so beware - if you are not using K8 - this one will error out on you when you go to use it.

    The other items - not so sure. Click on the Release notes for each and tell us what it says for a version number.

    VP

  • rl59
    rl59 Member Posts: 7 Member

    I had Kontakt 7 full and Kontakt Player 8.1.0 installed, but I note from Kontakt 8 Release Notes the latest versions have a minimum requirement of MacOS 13 which is Ventura. I'm stuck on Monterey as am on a Mac Pro 2013. Have now fully uninstalled 8.1.0 Player and still the problem persists.

  • rl59
    rl59 Member Posts: 7 Member

    Problem now solved by uninstalling and re-installing all of the problem libraries.

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