Anyone know why there is an error message when trying to upgrade 360

tkboone Member Posts: 2 Member

October 2024 in Tech Talks

I have been trying to upgrade 360 sub for a month now and getting this error. Anyone know if its do to the coming updates?

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Best Answers

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  Jeremy_NI Administrator, Customer Care Posts: 14,356 admin

  October 2024 Answer ✓

  @tkboone I believe my colleagues got back to you and initiated the upgrade manually. We'll need to investigate this issue. Thanks for flagging this.

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  Jeremy_NI Administrator, Customer Care Posts: 14,356 admin

  February 10 Answer ✓

  https://community.native-instruments.com/discussion/comment/210033#Comment_210033

  Please get in touch with our support here: https://bit.ly/n1orders

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Answers

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  Jeremy_NI Administrator, Customer Care Posts: 14,356 admin

  October 2024 Answer ✓

  @tkboone I believe my colleagues got back to you and initiated the upgrade manually. We'll need to investigate this issue. Thanks for flagging this.

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  tkboone Member Posts: 2 Member

  October 2024

  @Jeremy_NI You guys took care of me thank you for the quick response.

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  Salvatore Angelone Member Posts: 10 Newcomer

  February 8

  I'm getting it on all new purchases too - very strange - can't purchase your products - all I get is that error message

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  Jeremy_NI Administrator, Customer Care Posts: 14,356 admin

  February 10 Answer ✓

  https://community.native-instruments.com/discussion/comment/210033#Comment_210033

  Please get in touch with our support here: https://bit.ly/n1orders

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