Serial Code Already Using
I've just received my Machine MK3 Mikro, but the serial code in the box was already used. How this can happen with a new product. Please URGENT support?
Best Answer
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Hello AtillaC, if this is a second hand purchase we can deregister it from the previous owner's account after getting few confirmations from you(such as an invoice).
Therefore, can you please create a support ticket or open a chat support using the link below:
So our team can help you further to solve that.
I hope this helps☺️
0
Answers
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Where did you buy the product from? I'd suggest returning it and get one that's genuinely unused, that way you know you have a brand new one.
0 -
Hello AtillaC, if this is a second hand purchase we can deregister it from the previous owner's account after getting few confirmations from you(such as an invoice).
Therefore, can you please create a support ticket or open a chat support using the link below:
So our team can help you further to solve that.
I hope this helps☺️
0
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