I've been wasting my time almost 3 hours

Peter H · February 3

I have changed my computer and external hard drive too.

I know I have to set up again the location of NI libraries to call up the instruments. I did it through Native Access.

My original 'Kontakt' works fine with the instrument but somehow Kontakt 7 and 8 don't work since they keep saying they can't find the external hard drive.

Please help me guys. I dont know how to solve this problem.

스크린샷 2025-02-03 오후 8.53.29.png

PoorFellow · February 3

https://community.native-instruments.com/discussion/42098/ive-been-wasting-my-time-almost-3-hours

Be sure that you are using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on macOS

and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : NativeAccess Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

Reinstalling a Komplete Bundle Without Re-Downloading Kontakt Libraries

Moving a Native Instruments Product to Another Location on Your Computer

Using the Repair / Relocate All Function in Native Access

If the problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : Please read : how to get support !

PoorFellow · February 3

https://community.native-instruments.com/discussion/42098/ive-been-wasting-my-time-almost-3-hours

Be sure that you are using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on macOS

and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : NativeAccess Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

Reinstalling a Komplete Bundle Without Re-Downloading Kontakt Libraries

Moving a Native Instruments Product to Another Location on Your Computer

Using the Repair / Relocate All Function in Native Access

If the problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : Please read : how to get support !

Peter H · February 4

Thanks PoorFellow.

I solved my problem. I thought I was using the latest version of Native Access but actually I wasn't….

I downloaded the latest version of the Native Access and set up the new folder of my recent external hard drive for the libraries and all the problems were solved. Kontakt 8 works now.

Thanks man

PoorFellow · February 4

https://community.native-instruments.com/discussion/comment/208777#Comment_208777

You are very welcome and thank you very much for sharing the solution with the forum.

I've been wasting my time almost 3 hours

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