Komplete Kontrol 3.3.4 does not find u-he Hive 2 and Waldorf incomplete

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Answers

  • downtown
    downtown Member Posts: 19 Member

    Look at this:

    image.png

  • downtown
    downtown Member Posts: 19 Member

    Here is the Picture:

    image.png

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,213 mod

    Actually I guess if you have it working on one computer you could export the registry to key to the other for Hive NKS

  • downtown
    downtown Member Posts: 19 Member

    OK, but where and how do I find it?

  • Vocalpoint
    Vocalpoint Member Posts: 3,075 Expert
    edited January 11

    This is the defacto u-he default install path for ALL instruments in Windows:

    Documents\u-he\*Instrument Name*

    2025-01-11_09-15-40.png

    Komplete Kontrol will pick this up with any user intervention whatsoever.

    If you are installing anywhere else - you are (Unfortunately) making work for yourself.

    VP

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,213 mod

    Thanks - very different from on Mac

  • downtown
    downtown Member Posts: 19 Member

    ok, I'll try again…

  • downtown
    downtown Member Posts: 19 Member
    https://community.native-instruments.com/discussion/comment/203445#Comment_203445

    But why does it work on the other computer? And Hive is not installed under Documents there either?

  • Vocalpoint
    Vocalpoint Member Posts: 3,075 Expert
    edited January 11
    https://community.native-instruments.com/discussion/comment/203448#Comment_203448

    I do not know the specifics of your machines - or why you are choosing to not use defaults for all your plugins.

    I do know that I had the same issues with u-HE a year or two ago - trying to "do my own thing" installing plugins to a host of non-standard locations.

    I reached out their support and their only answer was - "we do not support , test or acknowledge any custom locations other than the defaults".

    I was too frustrated to challenge this statement so I reverted back to the defaults (and not only for u-He - but EVERYTHING when I built my new DAW) and have not had even the slightest issue whatsoever with any plugin since then.

    One must weigh any advantage of using non-standard locations vs using the defaults. This specific case taught me a valuable lesson and resulted in the most trouble free environment I have ever used.

    VP

  • downtown
    downtown Member Posts: 19 Member

    OK, all right...then I'll do it again like this...thanks

  • downtown
    downtown Member Posts: 19 Member

    OK, installed everything again...no change. Hive does not appear...

    image.png

  • Vocalpoint
    Vocalpoint Member Posts: 3,075 Expert
    https://community.native-instruments.com/discussion/comment/203470#Comment_203470

    Here is what all my u-He stuff looks like in Komplete Kontrol 2.9.6:

    2025-01-11_10-48-52.png

    Did not have to do anything special - but make sure you hit Rescan.

    And if KK is not seeing these paths without intervention - it may be because you already used a bunch of different locations previously - who knows what remnants are laying around.

    I took a look in the Registry as well - and I see 88 keys/references for u-he. These ones are critical:

    2025-01-11_10-54-21.png

    All I can offer - is I did not touch my KK dialog here or even need to rescan after installing my u-He stuff last February. It just appeared with no issues and off I went.

    VP

  • downtown
    downtown Member Posts: 19 Member
    Answer ✓

    So, here is the solution. The installation paths are completely irrelevant. With Hive you have to install a VST2, then Komplete Kontrol will find everything.

  • Vocalpoint
    Vocalpoint Member Posts: 3,075 Expert
    https://community.native-instruments.com/discussion/comment/203514#Comment_203514

    Fair enough. Except I did not install (nor do I use) a single VST2 - including Hive.

    And VST2 is pretty much retired now.

    VP

  • downtown
    downtown Member Posts: 19 Member

    Addendum:
    I would like to clarify once again that my statement that u-he support has no further ideas was not correct. I was already in contact with the support team and of course had the opportunity to contact them again if the suggested solutions did not work. I am currently discussing the whole thing with u-he and will then provide concrete feedback here as to what the problem was in the end.
    To be honest, I was and still am quite frustrated that the installation of 3rd party plugins keeps causing problems.

    Translated with DeepL.com (free version)

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