Instruments disappeared from Native Access

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casualsi
casualsi Member Posts: 2 Newcomer
edited December 2024 in Native Access

Hi,

I had a whole bunch of instruments downloaded via Native Access, but I can no longer see them.

It's been a long time since I've logged in. I updated my laptop. I'm using iOS sequoia. Could this be part of the problem?

Any help would be appreciated :)

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  • Vocalpoint
    Vocalpoint Member Posts: 4,034 Expert

    What instruments are missing? What version of Native Access are you running?

    VP

  • casualsi
    casualsi Member Posts: 2 Newcomer

    I'm on Version 3.16.0.

    i had u-HE, Output, and others. Plus an old version Komplete. I got the serial as I used to work at Native.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Hey there, sorry to see your post only now. IF you haven't already, please reach out to our support here: https://bit.ly/NI_support_NA

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