Sequoia 15.2 still doesn't work KONTAKT 8 and KONTAKT 7 on INTEL processor

Kamil NAGRNIA · 2024-12-12T16:13:45+00:00

There was an error rendering this rich post.

I still get black screens on all programs like KOMPLET KONTROL and KONTAKT 7, 8. You say it is compatible, but it is not. I gave full access to the disks to the mentioned programs and I still get black screens. I installed all updates on Native Access 2. It has been a month since I can't work on Native Instrument. INTEL processor on MAC

Find more posts tagged with

Comments

Vocalpoint

If K7 or 8 are actually launching - but displaying a black screen - that is graphics related

See here for more

black screen kontakt 7 — Community

Kamil NAGRNIA

Graphis card AMD Radeon R9 M295X 4 GB

maniacintosh81

https://community.native-instruments.com/discussion/comment/197265#Comment_197265

That requirement is funny: On a Mac NOTHING supports Direct 3D. As this only exists in Windows.

Vocalpoint

https://community.native-instruments.com/discussion/comment/197274#Comment_197274

Yes it is. But the link to that forum post is all about Macs. Some deep stuff…

Could be because the OP is using an Intel Mac - which is several gens back now.

Bottom line - tons of users are using Kontakt 7 and 8 with practically every flavour of M series Mac around these boards and no else is complaining about a black screen.

This is a specific situation with the OPs machine.

Kamil NAGRNIA

There is no problem with my graphics card because before installing version 15 of the system on Mac everything worked. There are clearly no drivers for the correct operation of Kontakt 7 and 8 and Complete.

Kymeia

Try adding Ntkdaemon to Local Network as per guidance here

https://community.native-instruments.com/discussion/39436/tip-sequoia-adds-an-extra-step-when-installing-ni-hardware-keyboards-or-maschine-and-native-access

and then reinstalling

Vocalpoint

https://community.native-instruments.com/discussion/comment/197276#Comment_197276

Do not think this has anything to do with "other" parts of Komplete 15.

Kontakt 7 and 8 have new UI frameworks (Guitar Rig also as a flavour of this) that require very specific display capabilities and if your graphics card (built in or not) does not have those capabilities - it won't matter.

That said - there are literally hundreds (probably thousands - maybe tens of thousands) of other users running K8 on 1, 2 and 3 year old Macs - both in this forum and everywhere else.

If a Kontakt black screen was a known rampant thing - we would see tons of folks bringing that up on masse.

Kamil NAGRNIA

https://community.native-instruments.com/discussion/comment/197280#Comment_197280

This could be the problem because it kept popping up and I refused. I'll check. Thanks

Kymeia

https://community.native-instruments.com/discussion/comment/197285#Comment_197285

Ah yes, I wouldn't do that ;)

If you're lucky you might not need to reinstall, but my guess would be if Native Access can't function properly that could lead to some graphics resources not being properly installed

Kamil NAGRNIA

Unfortunately it doesn't work.

I reinstalled Zestaw Kontrol, Kontakt 7 and 8, restarted the computer.

Then I uninstalled these programs, reinstalled them and restarted the computer.

It doesn't work - black screen. In the local access area there is no request or possibility to add Complet Kontrol and there is no possibility to add Kontakt 7 and 8.

Creator Tools doesn't start either, same black screen.

Machine doesn't work either - it hangs while starting the program.

However, Kontakt 6, Reaktor 6 and Battery 4 start.

Vocalpoint

https://community.native-instruments.com/discussion/comment/197316#Comment_197316

You need to contact NI support and let them dig into this.

And - if my Googling is correct - and you actually DO have an AMD Radeon R9 M295X onboard your Mac - it is over 10 years old: (Nov 23, 2014)

AMD Radeon R9 M295X Mac Edition Specs | TechPowerUp GPU Database

Given it's age (and the fact that it is 12 gens old now) there could be a likelihood this card may actually have finally met it's match.

Unless there is some new AMD driver for Mac or some other way to overcome the requirements for K7/K8 - not sure what you will be able to do.

Will venture a guess and say that when NI was testing K7/K8 for general release - they were not lining up graphics cards from 2014 for their Q&A.

Maciej Repetowski

Lower your refresh rate to 60Hz and check again (if you using external monitor and not MacBook, of course).

mykejb

https://community.native-instruments.com/discussion/39896/sequoia-15-2-still-doesnt-work-kontakt-8-and-kontakt-7-on-intel-processor

Do you really mean 15.2? That's not even released yet, the current public release is 15.1.1

Vocalpoint

https://community.native-instruments.com/discussion/comment/197352#Comment_197352

That was I was thinking.

Kamil NAGRNIA

Two days ago, the 15.2 update came out, I have had a black screen for a month since version 15.0

- I've had a black screen on KOMPLET KONTROL and KONTAKT 7.8 for a month - everything worked before.

I have an iMac from 2015 so it's not 60 HZ - because 60 Hz is set at the factory ;)

You've intrigued me and I even changed the screen resolution from 6.5K (6400x3600) to 2.5 K (2560x1440) it didn't help.

There is no question of problems with the graphics card because the computer works perfectly -

I only have problems with KOMPLETE KONTROL and KONTAKT - so there is a lack of drivers from Native Instrument.

I also bought IK Multimedia 4 MAX a week ago - and there too Softronic 2 synthesizers do not connect

- but Logic X pro works great, and Final Cut too, Motion etc.

I also bought some instruments from 8DIO and I cannot test them because they work on KONTAKT 7,8.

I have now checked how Final Cut works - I edited a fragment of the film and it is great - so the computer has no problems with the graphics card ;)

Does Open Core Patcher cause these problems? I doubt it because the computer runs great.

There is clearly a lack of drivers from Native - the computer components work well.

Quick links

Unanswered questions