Maschine 3.0 Missing My Expansions and Kits , Errors opening 2.0 projects

Gzmo
Gzmo Member Posts: 7 Member

Hi , I Have Installed the new Maschine 3.0 Software , i tried to open a old project , noticed an error , checked a few things to make sure all my libraries scanned , which they did , but I have no expansions or kits from my older installation of Maschine showing inside the browser , I have tried a re scan , the group section remains as a small list of what must be the new 3.0 selection of kits .

This is with both Native and Rosetta modes of the software.

I am using a Mac Studio M1 Ultra with Mac OS Ventura 13.6.1

Just wanted to get it out there in case other people are encountering this issue , I have also been holding off updating my Mac OS for compatibility reasons.

Hopefully someone may know how to sort this out

Thanks

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Comments

  • Gzmo
    Gzmo Member Posts: 7 Member

    If Anyone is having a similar issue , I updated to Mac OS Sonoma and checked privacy settings in System Settings and made sure Full Disc Access was turned on for Maschine 3 and it started scanning correctly , hope that can help someone who is also missing kits and sounds from expansions and Maschine Central

  • ALDREAD
    ALDREAD Member Posts: 107 Advisor
    edited November 9

    good to know , others have had similar issues, I was on somona so didn’t experience any

  • Gzmo
    Gzmo Member Posts: 7 Member

    The only issue i now have is most of my old project files just fail to open in Maschine 3 but its probably a known issue and in a update they will address that surely , otherwise il be finishing off projects on maschine 2 .

  • ALDREAD
    ALDREAD Member Posts: 107 Advisor
    edited November 9

    id drop support a line , so they know about it, I’ve opened a few old projects without any problems

  • Gzmo
    Gzmo Member Posts: 7 Member

    I have contacted support just waiting on a response .

  • ozon
    ozon Member Posts: 1,735 Expert
    edited November 9

    This is not a known issue. How old (which Maschine version) are the projects you tried to open? Were they using old (VST2) versions of plugins? Please provide as much information as possible because this should not happen.

  • Gzmo
    Gzmo Member Posts: 7 Member

    Usually i tend to use Audio Unit versions of most plug ins , i will check more specifically later tonight to make sure , even so i would expect the software to give me more information or have documentation regarding possible problems with vst types prior to me just figuring this all out myself , even if there is a vst 2 loaded , should it not open and tell me theres an issue with that specific sound slot / channel , not completely cause an error in loading an entire project . Either way i will do some more experimenting later on and if any vst2 plug ins are in any of my projects i will try to re save them without to try and get them to open in the new version , i will update this post with my results. I hear what you are saying about provide as much information as possible but please bare in mind that this should be clearer from the start that things from older projects can cause these kind of issues , it should be stated by native instruments, all i saw was you can open 2.0 projects in 3.0 , nothing more , nothing about vst types or possible causes of errors , Native instruments should have tested this software enough to mention these kind of things, hence why i said its probably a known issue to them , not the public user base . Even the Manual on the website is full of Maschine 2.0 stuff with little to no 3.0 specific information. Its good that we now have a new version , just a bit of a bad roll out in my opinion, and the fact i’m trying to sort issues out in this community instead of having dedicated Maschine 3 Documentation and faqs and better customer support on release of new software, the Native instruments Twitter account could be a place to ask questions but it looks pretty stale and unused , i’m not usually the type to complain but being someone who has been using Maschine for so long this upgrade is less than satisfactory so far , i hope my opinion changes as i get more into using it

  • ozon
    ozon Member Posts: 1,735 Expert
    edited November 13

    What I can tell you is that such problems did not occur in Beta tests. Thus it’s not a known problem but very specific to your projects and all we can do is collect as much info as possible to file a bug report.

    Or you can try to get help from NI Support but in my experience they are not able to help in case of real software defects.

  • Jah_music32
    Jah_music32 Member Posts: 2 Member

    same with me but on windows. The VSTs preview but when I try to load them it’s the error prompt

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