Native Access - Exclamation mark

Paul_Kishan7 Member Posts: 4 Newcomer

September 27 in Native Access

Hi, I bought native instruments collectors edition, I bought an external hard drive and installed the collectors edition but I didn’t notice the external hard drive was in the EXFAT format. Then I was told to change the format into APFS then I deleted every thing and formatted to APFS for my MacBook Pro But I have this exclamation mark! On my plug-in when I reinstall it onto my external hard drive, please check why this sign is there. Please see my screenshot which I am uploading.

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Answers

PoorFellow Moderator Posts: 4,159 mod

September 27

@Jeremy_NI , The above Mac problem appear as being one for you to comment on.

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Mert_NI Customer Care Posts: 485 mod

September 27

https://community.native-instruments.com/discussion/36576/native-access-exclamation-mark

Hello Paul_Kishan7, sorry for the issue.
I asked this issue to our technical team and will let you know when I have an answer on that subject.
Thank you for your patience.
I hope this helps☺️

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lahatte Member Posts: 106 Member

September 28 edited September 28

The Exclamation mark is a tool to "restart the audio engine". It's the "Panic" button to stop stuck notes, etc.
EDIT: Oh, I suppose you mean the one in yellow. Silly me. :)
Nevermind.

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Paul_Kishan7 Member Posts: 4 Newcomer

October 12

Any updates on the issue?

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Mert_NI Customer Care Posts: 485 mod

October 15

https://community.native-instruments.com/discussion/comment/183806#Comment_183806

Hello Paul_Kishan7, it is still in the escalation process.
Hopefully I will be back with an answer soon
Thank you for waiting☺️

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