Hi, I just purchased an upgrade to Kontakt 8 (full) and installed it OK using Native Access (on macOS Sequoia). Of course I want to uninstall Kontakt 7 (full) now.
Native Access, as you all know, offers NO WAY to uninstall Kontakt 7 (or presumable any other NI apps; it does let me uninstall content data) - NI instead gives me a list of folders and files to remove manually. Since I'm a comp sci I have no issues doing that (although it seems pretty poor for such expensive, high-end software).
The problem is that, once I remove all trace of Kontakt 7 and re-boot my Mac, upon starting Native Access again I still get Kontakt 7 listed in my "installed" products, saying that I need to "repair" it because it's no longer in it's installation folder (/Applications/Native Instruments/Kontakt 7). Of course it's not there! You told me to remove the app!!
I have performed "repair" (ie. reinstall) and removal 3 times now with the same result.
Searching this forum I cannot find a solution to this.
I logged a problem report with NI and got a "zero-out-of-ten" helpfulness response, referring me to the same instructions (video and web page) that I had already followed to remove Kontakt 7.
I can't believe how poor this actually is. How can professional musicians rely on stuff like this? Can anyone reading this at NI please stop what you are doing and FIX Native Access?
I attach screenshots that show both versions of Kontakt installed OK (they both worked fine), then the "repair" message I get once I delete the Kontakt 7 app (and support files).