Manual Install but duplicate content folder

kimchijar
kimchijar Member Posts: 5 Member
edited October 2024 in Native Access

Hi, I recently got the 360 subscription , so when one of the plugin installation seemed to be stuck, I tried to install manually via Downloads disk image then installer, but after it successfully installed, there are two folders in the Content as Thrill (25GB) and Thrill Library(30GB) , native access installation path is the Library one, can I delete Thrill folder bc im concerned if I need to uninstall at some point, it will say path file Thrill not found

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Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 655 mod
    Answer ✓

    Hello kimchijar,

    Not sure exactly how the other file may have been created without the “Library” title at the end, what’s inside this folder?

    Also, it should be ok to delete the "Thrill" and just keep the Library folder that is displayed as the installation path in NA.

    I hope this helps☺️

Answers

  • Mert_NI
    Mert_NI Customer Care Posts: 655 mod
    Answer ✓

    Hello kimchijar,

    Not sure exactly how the other file may have been created without the “Library” title at the end, what’s inside this folder?

    Also, it should be ok to delete the "Thrill" and just keep the Library folder that is displayed as the installation path in NA.

    I hope this helps☺️

  • kimchijar
    kimchijar Member Posts: 5 Member

    hi Mert, thank you ! and Thrill folder had identical to Thrill Library folder with same sub folders and files just 5GB less idk which

  • Mert_NI
    Mert_NI Customer Care Posts: 655 mod
    https://community.native-instruments.com/discussion/comment/172060#Comment_172060

    Hello kimchijar, I see, then you can delete the one without the "Library" one in the name in case you wish not to keep both of them in your computer.

    I hope this helps☺️

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