While playing a song, playback is interrupted repeatedly.

MSK · 2024-08-01T02:00:49+00:00

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MSK

The same symptom occurs both in HID mode with CDJ x mixer and when using KONTROL S4 mk2 and cannot be used on site.

I have tried the examples listed in support (screensaver off, Space, etc.) but they do not solve the problem.

I have a DJ at the weekend and would like to resolve this before then, what can I do?

PC / Macbook Air 2017 13inch 8GB memory
OS / Mac OS X Monterey 12.6.7
TRAKTOR Pro3 ver. / 3.11.1 17

Sample Late / 44100Hz
Buffer Size / 256,512,768,1024 (In both cases, symptoms remain the same)

↓Actual symptoms (video)
https://youtube.com/shorts/HeO90zIYq2M

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Traktor Pro 3

Accepted answers

MrCee

Apologies for being brief.

Open Terminal.app on macOS which you will find under Applications/Utilities/Terminal.app

Paste the following:

kextstat | grep -i audio

MrCee

This all looks normal.

The main issue that stands out is you are still using Monterey. But you can ignore that for now.

Create a new user on macOS named "TRAKTOR" or "TEST" and run some files you can share with this new profile, see if it does the same. Reinstall the latest drivers from NI, make sure your firmware is up to date.

Let me know how you go, I've seen this before.

All comments

MrCee

I watched the YouTube example, that truly is awful.

What is your terminal output after running this command:

kextstat | grep -i audio

MSK

Thx MrCee!

Yeah, I'm having trouble getting it to work properly as it is.

Sorry, I didn't understand your question, what is a command? Is there a way to enter them somewhere in the software?

MrCee

Apologies for being brief.

Open Terminal.app on macOS which you will find under Applications/Utilities/Terminal.app

Paste the following:

kextstat | grep -i audio

MSK

Thank you very much!
I ran it and this is the description that appeared.

↓↓↓↓↓↓↓↓↓↓↓

Executing: /usr/bin/kmutil showloaded
No variant specified, falling back to release
133 5 0xffffff7f99225000 0x1e000 0x1e000 com.apple.iokit.IOAudioFamily (340.2) AAE512DA-584A-33A9-80E5-F3C23178CCA0 <132 7 6 3 1>
157 1 0xffffff7f97933000 0x1000 0x1000 com.apple.driver.AppleAudioClockLibs (140.1) 117D3632-70F2-39FF-91BC-D0F1A9C86352 <9 7 6 3 1>
177 0 0xffffff7f990a6000 0x3000 0x3000 com.apple.driver.AudioAUUC (1.70) 5A2DA1C9-50DD-384D-9490-386B9A489824 <133 112 16 15 9 7 6 3 1>
342 0 0xffffff7f9901c000 0x52000 0x52000 com.apple.driver.AppleUSBAudio (416.2) 68F5BC9A-CD38-3DBE-9071-4DC0E7F818C6 <157 133 105 24 23 16 8 7 6 3 1>

MrCee

This all looks normal.

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