Lores download, 24+ hours and still downloading?

It’s both that determine speed and other routing between the two. Yes the NI server is obviously capping speed, way too aggressively! Either the server is very busy and they should consider adding another server in the US. Or, they’re being cheap annd don’t want to pay for more bandwidth.

Busy = more $ … a good thing so don’t be cheap.

Just being cheap = less revenue as the end user experience is bad and deters future purchases.

Don’t get me wrong, I’m enjoying NI software and hardware, but just many cost cutting issues that have me concerned about NI’s future:

1. Staff cuts
2. Not spending the money to address Windows driver issues
3. Extremely slow downloads that take days for just 1 product

Wired.

Thanks for alternate link, but I was able to get the entire 73GB in 24 or so hours.

I’m aware of slow downloads, this was abnormally slow hence my reporting. FYI, software engineer by profession starting circa 1981 and published, I do have a very competent grasp of client/server environments as I manage a software development team.

Again, the issue was specific to LORES and only LORES, all the other downloads completed within a reasonable amount of time. I just wanted to report the issue in case NI IT were monitoring. My company uses Orion to monitor hardware, software, bandwidth and we get automatic notifications if problems (defined thresholds). Again, just trying to help, no need to get defensive.

Cheers, Rob.

Because I had other things to do so why not just leave it especially when I had 25% already downloaded?

It was downloading at reasonable rate for about 25% thru (which took about 2 hours) … since I don’t sit and monitor my downloads (especially long running downloads) … to cancel the download there is no guarantee it will be any faster later or just have the exact same issue, so I wasn’t going to waste another 2 hours to get back to 25% mark on the download.

A VPN is unlikely to be any faster as it just introduces more servers in the route.

By your own admission you had a download issue that “cleared itself” by magic? Or did someone report this issue and/or did IT get notification of the issue and resolved the problem? There is no magic with software/hardware, there are however problems and resolutions, hence the birth of IT departments.

I really don’t understand why you folks are getting so defensive of NI servers?

Rob.

Ah, so it’s the NI reduction in staff and my knowledge base that bothers you. Both are facts and not meant to trigger defensive responses and exist to provide more context.

It seems you are intent on blaming end user or my ISP which frankly makes no sense … as I stated a 50GB download from NI had no problems, took about 1 hour … the LORES 73GB download took over 24 hours. It isn’t a connectivity issue because data was being transferred, just very very very slowly.

As far as diagnostics the tracert was the same with the 50GB and 73GB (I do monitor/test) … each hop was within a respectable response time and no timeouts.

No 24+ hour download is not “life on Internet” … everything has cause and effect. People report problems in the hope they get fixed, one of several reasons this website/forum exists.

Anyway, I think this topic has run it’s course and I hope future product purchases I make don’t exhibit this issue. Most “normal” companies would say “we’ll look into, thanks for reporting the issue”.