Kontakt 7 in Pro Tools

cooltoolsaudio2024
cooltoolsaudio2024 Member Posts: 4 Newcomer
edited October 22 in Kontakt

It works in stand alone . says it is installed in Native Access, but won't load in Pro Tools.

I've tried Rosetta and non Rosetta

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 4,873 mod
    https://community.native-instruments.com/discussion/31137/kontakt-7-in-pro-tools

    Did you do the N.I. must do if on Mac ? : ALL NI apps including NTKDaemon must have full disk access. (Including when installing stuff) : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

    Else you might have to try reset Pro Tools and do a re-scan of plugins . I have however seen more , to me a bit strange, DAW complaints and it's completely impossible for me to find out what is what.

    If you want to try an earlier version of Kontakt 7 then I have the link here for KONTAKT 7.9.0

  • cooltoolsaudio2024
    cooltoolsaudio2024 Member Posts: 4 Newcomer

    We did everything in your letter and it is still no showing up in Pro Tools. It loads when launching Pro Tools and works as a standalone, but isn't available as a plugin to use. We did back up to the earlier 7.9.0 that you suggested but it didn't work.

  • PoorFellow
    PoorFellow Moderator Posts: 4,873 mod
    https://community.native-instruments.com/discussion/comment/155451#Comment_155451

    Then I will have to ask if @Jeremy_NI could please take a look and give his advice to you.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @cooltoolsaudio2024 Are you able to open Kontakt 7 in another DAW? What ProTools version is it?

    Where/how do you notice the absence of Kontakt 7 in PT?

    Make sure to create a stereo instrument track:

    Screenshot 2024-05-28 at 16.01.24.png

    (if you choose mono, for example, Kontakt will not show)

    Then select it here:

    Screenshot 2024-05-28 at 16.01.48.png

  • cooltoolsaudio2024
    cooltoolsaudio2024 Member Posts: 4 Newcomer

    It works in stand alone . says it is installed in Native Access, but when loading in Pro Tools, it doesn't seem to go past 2 of 20.

    I don't use another DAW …however we are able to launch in standalone.

    Pro tools is 2024.3.1 Sonoma

    I've tried Rosetta and non Rosetta

    Thanks for your help.

    Ed Seay

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    Ok, so first please apply these steps: Kontakt Crashes

    Also make sure to give full disk access to Kontakt 7 and ProTools: How to Enable Full Disk Access on macOS

    If that's not enough, try the following:

    • Close ProTools.
    • Delete the Kontakt AAX file found here: Mac HD > Library > Application Support > Avid > Audio > Plug-Ins
    • Open ProTools
    • Close ProTools
    • Reinstall Kontakt 7 in Native Access
    • Open ProTools again.

    Did that work?

  • cooltoolsaudio2024
    cooltoolsaudio2024 Member Posts: 4 Newcomer

    Sorry, None of that worked.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @cooltoolsaudio2024 I've contacted you by email regarding this issue, we'll need to have a deeper look in your system.

  • Rick Worrall
    Rick Worrall Member Posts: 4 Member

    I have this exact same issue. Pro tools Studio latest, Mac Monterey. Kontakt 7 full installed and shows in Native access. Opens as stand alone but in Pro Tools I can only access the player. looking for the solution. Thanks

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    https://community.native-instruments.com/discussion/comment/162199#Comment_162199

    So you can only access Kontakt 7 Player when in ProTools? Or just Kontakt Player (which means it's Kontakt 6)

    Have you tried the AAX deleting and re-installing, as shown upper in this thread?

  • TrinaL
    TrinaL Member Posts: 1 Newcomer

    Hi- Having the same issue with Kontakt 7 not showing up in Pro Tools Studio 2024.3.1. Sorry to see others are experiencing this but also glad to know i'm not going not-so-slowly insane alone :) I tried all the steps mentioned in the above thread as well, ( reinstalling, rebooting, removing the AAX plug in from Avid, making sure full access for all appropriate applications, etc) with no luck. Sonoma 14.5. CAN access Kontakt 7 as stand alone, AND in Logic Pro, but not my Pro Tools where i need it. Hoping there might be more info coming on this thread!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    edited July 11

    @TrinaL Can you also give this a try? https://www.sweetwater.com/sweetcare/articles/how-do-i-trash-my-pro-tools-preferences/

    If it doesn't work, are you using PT in Silicon/native mode or in Rosetta mode?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @cooltoolsaudio2024 You never replied to the email I had sent you. Did you manage yo make it work? If so, how?

This discussion has been closed.
Back To Top

Categories