Kontakt 7.8.1 in Digital Performer and other DAWs crashes Mac after Sonoma 14.4 update

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Answers

  • FranckD
    FranckD Member Posts: 8 Newcomer

    Fantastic news ! Thank you for sharing 🙏 Did you test on M2/M3 mac with external screens ?

  • MHalloran
    MHalloran Member Posts: 35 Member
    https://community.native-instruments.com/discussion/comment/153660#Comment_153660

    Yes. My M2 Studio Ultra has three monitors. I tried to ‘break’ it but couldn’t. The macOS 14.5 general release dropped yesterday and K 7.10.2 a couple days before

    There are still issues with certain controllers and ProTools, Adobe Acrobat Pro and some other apps but Kontakt 7 and Sonoma now work as advertised. Whew!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,402 mod

    @MHalloran Again, thanks a lot for always keeping us updated on this topic! It does look promising, hopefully we'll be able to leave this issue behind!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,402 mod
    Answer ✓

    Hey all, the new Sonoma 14.5 update should be available to everyone now. It's been confirmed by many users already that updating to 14.5 fixed the kernel panics issues, so please update your MacOs and let us know if that fixed it for you.

  • FranckD
    FranckD Member Posts: 8 Newcomer
    https://community.native-instruments.com/discussion/comment/153770#Comment_153770

    Thank you so much for these great news !

  • Rich Bitting
    Rich Bitting Member Posts: 5 Newcomer

    I downloaded the new Mac OS 14.5 beta and tried to open Kontakt 7.10.2 both as a stand-alone application and within MOTU DP11 v11.31+95233. It crashes upon trying to open.

  • MHalloran
    MHalloran Member Posts: 35 Member
    https://community.native-instruments.com/discussion/comment/154387#Comment_154387

    macOS 14.5 is no longer beta. Make sure your installed version is 23F79 — see my screen shot. Go into System Settings/General/Software Update to verify your version and update if one is available (it dropped Tuesday and Apple sometimes takes a week to notify but if you check, it should be there). There is no current Developer or Public beta available — all will install the current. If you do not have 23F79 installed and cannot see it, contact Apple and find out why—in most countries, you have access to free telephone support.

    I and others are having no problem with it and Kontakt 7.10.2. I am concerned that the stand-alone is crashing as that has never been a problem for any of us.

    There are many threads over at motunation.com where I and others will be glad to discuss this.

    Screenshot 2024-05-16 at 11.30.33 AM.png

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,402 mod

    @Rich Bitting As @MHalloran said. We also had one case where there was a need to apply these steps: Kontakt Crashes (reset the database).

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