the way NI handles older versions of software is just awful
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Windows, back in the 3.1 days maybe, used to be where you could copy a software folder tree onto a new PC and drop a shortcut to the .EXE or the .INI file on the desktop and it would work.
Then came Windows NT, and after that, Vista and so on. "And then there was a hard times, and then there was a war." Oh wait, different story… 😉
At some point, we just couldn't just drag-and-drop the folders anymore. You had to actually INSTALL the app to get it to work.
That threw a lot of people off. Not unlike how the architecture changes for the MK3 keyboards have thrown people off.
As users of this thing or that thing, we fall into complacency. Hey, some of us still have 20-year old ovens and 30-year old refrigerators, and we don't realize that the new ones all run Linux and have to connect to WIFI these days, lol! We expect the new things to look and act just like the old things. Sometimes they do. Sometimes they don't. I'm pretty sure my car runs on Linux now too.
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What I dont get is: why doesn't NA2 give us a chance to revert back to versions of software we already owned for added convenience? If that sounds impractical consider how NI created a situation where people have to download individual installers as separate file from random cloud drives outside of the NA2 ecosystem, just to be able to run Kontakt libraries they own.
This is all such a mess.
And sorting this out for people who were surprised an updated Kontakt library which got no feature upgrade suddenly stopped working with their full version would also benefit anyone who needs to open old project files.
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"What I don't get is: why doesn't NA2 give us a chance to revert back to versions of software we already owned for added convenience?"
Totally agree that NA is far from perfect but reversion is (and never has been) part of that equation.
Each and every Kontakt library that was "updated" (Fall 2023) from a Kontakt v6 variant to requiring Kontakt (v7.6.0) - WAS clearly mentioned in the Release Notes for each item - right there in Native Access.
All one had to do was read the notes and go "Whoa - that is gonna mess me up" and leave it alone (if they were a happy K6 user)
However - every single one of us are part of a click happy bunch and all we ever do when we see a "1" appear beside a product in NA - is hit Update.
Now - does anyone ever look at Release Notes? No.
Should anyone look at Release Notes? Absolutely.
Could NI make the release notes more prominent within NA? Yes.
Could NA warn a user about the potential for killing off a perfectly good working V6 library? Sure.
Another key point is - Kontakt 6 is retired and has been for a long time now. If one wants to stay on it - that's cool - but that user has to at least make some minimal effort to check things out for their own install before blindly hitting Update in NA.
And if we think that NI is going load NA with every old product version that NI offers - I think that is wishful thinking at best and unsustainable/unmanageable at worst.
That said - NI should create a commercial grade Legacy Products area on the NI website that offers offline access to every installer every made so folks can get themselves sorted quickly if something goes off the rails.
VP
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…does anyone ever look at Release Notes? No.
I do!
Well, not for EVERY update. But for KK, Kontakt, and any of the other instrument updates, yes I do look at the release notes. But not necessarily for every library, especially if the update being pushed out is mostly the same things for Komplete Kontrol and Kontakt.
When I was a technician, it was expected that we would understand all of the little things that would change whenever we updated the software being used by thousands of our customers. Not reading the release notes would actually be considered a personal failure as a technician, especially if I installed an update that hurt my customer, and that thing that hurt them was indeed documented in the release notes.
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"Well, not for EVERY update. But for KK, Kontakt, and any of the other instrument updates, yes I do look at the release notes. But not necessarily for every library, especially if the update being pushed out is mostly the same things for Komplete Kontrol and Kontakt."
I never used to either - but as soon as that Kontakt transition started in Fall 2023 - I now read every one of them.
Still have to check myself at the door when opening NA is ensure I do not update Komplete Kontrol to the version 3.2.1 that continually tempts me with that little "1" appears next to "Updates" in the left nav bar :)
VP
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I guess you all know Discourse on Voluntary Servitude ?
I'm a bit amazed that so much people are so glad with how NI is managing the evolution of its plugins.
MJUC was released in 2015, ValhallaRoom in 2014, Equick in 2011, Echoboy in 2006 !!! I never had any issue recalling a session. If you take the exemples of plugins that evolved a lot and needed an n+1 upgrade, like ProQ for exemple, it had only 3 versions between 2009 (its original version) and now. And you can still share presets very easily between the versions.
So what you've got with NI ? A new version the most often possible (so they can ask money for the upgrade) with as little new features as possible (so they don't need to work too much on it), and the most complicated way of managing old sessions (just for added fun).
If you like it, you're just a masochist, I don't find any other explanation. It's your life, I don't judge, but please, don't try to explain us NI is ok and people complaining are not. NI is alone in making the life so difficult for its customers.3 -
If you like it, you're just a masochist…
Well we love you too! 😘
…I don't judge…
I think you kind of did there. But that's okay, we still love you!
And bonus points for correctly spelling "masochist".
Wikipedia calls it "producing pain for the purpose of feeling pleasure".
Yep, you caught us. That's EXACTLY why we do it! 😉
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"So what you've got with NI ? A new version the most often possible (so they can ask money for the upgrade) with as little new features as possible (so they don't need to work too much on it), and the most complicated way of managing old sessions (just for added fun)."
True this. However - no one is being forced to update anything. No updates means instant recall. For however long that piece of hardware can be maintained.
Conversely - if one does see value in whatever they are scoping out - from any vendor BTW - stands to reason they should do just a small bit of homework before "assuming" everything is backwards compatible.
But 99.95% of users can't be bothered. They just install "assuming" full backward compatibility - then encounter major issues and then start the blame game.
Case in point with one of your example vendors and my inability to even do my own homework.
I have Valhalla Vintage Verb here and was happily running the VST2 version of Version 2 for several years - when I switched exclusively to the VST3 version (and Version 3) within Studio One v6 here about 4 months ago - the DAW threw errors all over the place for songs that used Version 2 when now only V3 was installed.
There was no backwards compatibility, no seamless song loading - no nothing. Just a box onscreen telling me to find V2 OR starting doing manual substitution.
So - this is a "host" thing for me - and has nothing to do with NI or any other vendor. YMMV
VP
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No one is being forced to update anything ?
Of course, but what happen then if you buy a new computer and re-install everything (when there is no official way to archive a NI installer) ?
Or if you don't spend 2h a day on NI forums trying to understand their policy regarding updates ? Because the usual way is updating plugins at the same pace you are updating your machine, hoping for something better, or even new features (like with most plugins I use). Now a lot of libraries are not compatible anymore with Kontakt 6 and we need to download the compatible version from a google drive (after many people did protest), when Kontakt 7 is a bug-fest crippled with issues changing with each update…
Regarding ValhallaVintageVerb, I don't get your exemple. Switching from vst2 to vst3 is of course not managed by Valhalla. It's switching from a plugin standard to another. I don't know Studio one but I guess it's a daw problem.
On Ableton Live there's absolutely no option for vst2>vst3 migration : you just use presets and do the migration manually (and it takes ages). I'm into this transition myself, and I don't like it, but I don't have any error window : it just takes hours. I never had any issues with Valhalla plugins recalling old sessions (the last version of VRoom had a bug with recalling, but it was fixed quickly).0 -
I agree, that one should be able to install Kontakt libraries for older versions of Kontakt, if he desires so….
But concerning Kontakt Libraries one does not need installers, should do make backup of installed files.
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These two statements really sum up your "You can't have your cake and eat it too" vibe:
"the most complicated way of managing old sessions (just for added fun)"
AND
"What happens then if you buy a new computer and re-install everything (when there is no official way to archive a NI installer) ?
On one hand - you are not thrilled with "managing old sessions" (AND finding old installers) whose only true solution is to leave an original installed environment alone - so sessions one did 5 years ago - open perfectly today if the machine is the same and the install is the same as it was 5 years ago.
But then - you roll right into "buying a new computer" - which is updating/upgrading and changing that environment in the biggest way.
Anyone who goes down this road - should expect things to really take a turn real fast as you are now so far away from "Buy once, install once and use it until it is no longer usable" as you can get.
If the title of this thread (The way NI handles older versions of software is just awful) has any sort of answer to that user who focuses on hassle free (non-migration) of any ancient plugin AND not having to worry about finding old installers OR their old sessions opening up - they need to stand down on all updates of any kind and use what they have.
If they cannot do that because of the temptation to update/buy/add something every time a shiny new thing appears - they need to be ready to pivot for every change (major or minor) to that environment.
This means maintaining full awareness of the "retirement" of old software (from any vendor), the inability to get old installers (from any vendor), the complete depreciation of a prior licensing infrastructure (like Service Center and soon NA 1) and especially the painful migration of previously used plugins in historical sessions that have been upgraded consistently over a period of years.
Also as Kubrak notes - backup everything. Never know when you will need it.
Keeping a DAW (and all it's doodads) current (and working) these days is a never ending self study course - and you need to do your homework.
VP
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Everything gets too old, eventually. I’ve recently opened some of my old Cubase files from 2004, using demo version of Cubase on Mac (glory to Steinberg for making this possible).
I managed to retrieve midi data, but EVERY SINGLE PLUGIN needed to be substituted due to either being 32bit only, not available on Mac or being discontinued long time ago.
I think what NI could do is to allow activation of its older software via NA2, for users with legacy systems.
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Funny how much effort is made here to justify the new NI slogan : "make our life harder" !
I mean, if it were the same hassle for each dev, I would not complain here. But it's not. NI are the champions of hard life. Of course, I backup all my installers, I do regular backups of my system and so on, but I never had any problem with recalling old sessions with other devs - or at least I've got a decent amount of problems that are normal when managing different eras of code.
For exemple, D16 did release V2 versions of their catalogue in the last years, but it's a decent way to update a catalogue : a new version each 10 years. Valhalla, AudioThing and even DMG Audio update their plugins regularly since years, adding new features without releasing a new version : it's still the same plugin ID and there is no issue in updating and recalling old sessions.
Now take NI. There was a 7 years gap between Kontakt 5 and Kontakt 6. Personnaly I don't make a lot of difference between the two versions, but at least it's a decent amount of time before upgrading a plugin. Kontakt 7 was released 4 years after Kontakt 6 (in 2022), and it's not working great and doesn't add a lot of features people wanted (I think the 20s lag when opening the plugin is not coming from popular demand).
Guitar Rig 6 was released in 2020, Guitar Rig 7 was released three years later, and I even doesn't know any new feature it brings (that couldn't be added as an update).
With the Apple Silicon mess, NI did suddenly abandon vst2 (where they didn't even have vst3 previously) and dramatically reduced the MacOs window of operation for a lot of their plugins, so suddenly you couldn't recall your sessions with vst2 Apple Silicon native plugins, and were obliged to migrate everything to vst3. Again, no other dev was doing that ! When I migrated to an Apple Silicon Mac, I think I did spend 10 times more times managing my NI plugins compared to managing ALL MY OTHER PLUGINS (and I've got a lot : I'm counting almost 70 different devs in my plugin folder).
It's my experience with NI. And it's not the same experience with other devs.
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"Of course, I backup all my installers, I do regular backups of my system and so on, but I never had any problem with recalling old sessions with other devs - or at least I've got a decent amount of problems that are normal when managing different eras of code"
You are definitely ahead of the pack :)
I will say that the Apple "silicon mess" was more Steinberg's making than anyone else - they cancelled VST2 several years ago so why would any vendor support it? Apple (as we all can see) has zero tolerance to support anything old - so this was not a surprise whatsoever.
I won't be defending NI's inability to better manage the overall migration of it's plugins - but this is a drastically different company in 2024 than it was back in the "good ole days".
All we can do is keep our heads up and try to be ready for the next thing that gets thrown at us.
VP
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All we can do is keep our heads up and try to be ready for the next thing that gets thrown at us.
Well, this is always true, and not just for NI.
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