The Sheer Joy of 3.10.2

The problem here is that for some of us it affects 4 NI products, NA2, KK, Kontakt and Maschine.

I have had to create an undue amount of fuss just to get any kind of response on these issues, and hats off to Hayo_NI for admitting that there actually is a problem and seemingly trying hard to fix it.

The response from Kontakt seems to have been more elsewhere rather than here, but the gist I get is that they are aware there is a problem and are trying to get to the bottom of it.

I am majorly a Machine user and that is not going well at all.

There has been a bug in Maschine for years that has repeatedly been reported and repeatedly ignored, whereby many plugins are rescanned at start up that shouldn't need to be. iZotope are one of the main culprits, but not the only ones. Softube have just upgraded their plugins and Amp room is a nightmare and this is now included in that scan and can take over two minutes alone.

So for me to open Maschine now, I have 3–4 minutes of the 'awaiting product scan' where Process Monitor informs me it is doing pretty much the same thing as is happening with Kontakt and NA2 rifling through my VST3 folder. It then rescans all the products affected by the unfixed bug, which appears to have increased time wise since UAD and Softube updated their software and can take 5 minutes. If I don't have any Kontakt 7 instances in the file, it then very slowly opens up the GUI.

If I have an instance of Kontakt 7 it then also rifles through my VST3 files for 3-4minues with the result that it can now take over 11 minutes for a Machine file to open. As my 'template' file includes a bass from Retro Machines, then Kontakt is usually in my files.

I have reported these issues endlessly, but the Maschine view is that very few have these issues, and only I have them with noticeable severity.

I have requested the choice to turn off this scanning at beginning to be told it isn't actually happening and if it is then it is a fault with my setup and I should take out all my non NI plugins and put them back a batch at a time to try to discover which plugins may be causing the problems. The other offered alternative was being told to do a complete re-install.

I asked if a diagnostic script could be produced to try and find out why some people are affected and not others, to be told that there aren't the resources, and it is obviously a problem with my set-up.

As can be seen, it is far from only me that is affected by these issues and whilst there could be some issues with my set-up it is strange there is only an issue with the 4 NI apps. There are no problems with Reaper, Bitwig, Freestyle, MuLab, Waveform or any of the hosting plugins that I have, other than long initial scan times with much of the NI and Softube apps.

Following on from what Jojo123 has said, it seems to me that things are still continuing to go very wrong at NI, and especially in regard to its attitude towards users.

To introduce real time scanning on opening and not tell anyone was only ever going to lead to upset.
If anyone could be shown where there could possibly be an advantage in that for users then maybe there's some kind of 'excuse' but has been said earlier, there's no way this doesn't penalise users with large plugin directories.

As I've indicated, it now takes over 11 minutes for me to open up Maschine if there is an instance of Kontakt 7 in the project file!!!!!!

I have had to shout out about this in most forums for ages to get any viable reply. Earlier this week, the head of Maschine told me in no uncertain terms that Maschine does an initial scan and that's it and anything else was obviously a problem with my set-up, even though I'd sent him clear evidence of the scanning. Poor inter department communication or advanced gaslighting?

Most people who have observed what appears to be going on in Process Monitor remain puzzled at just what appears to be going on and having no feedback or transparency from NI is hardly going to engender trust, it is only going to amplify suspicion.

Why when this behaviour was introduced, and why is there still no possibility of user ability to turn off this behaviour?

How can anyone infer that my 'set up' has the ability to execute code that scans plugin directories without being instructed to do so?

It isn't arguing…it's actually pointing out that things are different to how they are being presented. If you're not affected by it…cool, but for some it's a very serious issue.

OK…read the posts… yes, I had to over post to get any response from NI… should I have had to? NO!!

You don't introduce something as potentially destructive as real time scanning at start up and not tell anyone. You yourself have realised that there are issues here, confirmed them and even criticised them. As Jojo mentioned, trying to undermine them by calling them conspiracy theories is insulting and disingenuous, All of this is / was totally unnecessary… It's inane and typical of NI's total disregard of their users. Why…to what end? Who gains from it? No-one…where's the plus points? There aren't any. The reason I blitzed everywhere on this issue was I rightly believed NA2 isn't currently fit for purpose and Maschine shouldn't take 11 minutes for anyone to open up…do you think these issues don't exist? All you and @rdalcroft are doing by your attitude is fanning needless flames.

I tried unsuccessfully for months to get answers to either being ignored or gaslighted. That's pretty inexcusable and when the head of Maschine tells me there's no real time scan at start up against incontrovertible evidence and acknowledgement and that any issues are my fault, then OK, I'm angry and am not going to not point that out.

You don't have to read this thread and neither does @rdalcroft, as far as I, and apparently some others are concerned they have not properly answered the queries brought up…even you have said they got it wrong, something I totally agree with.

For a thread, taking the P, arguably quite rightly, out of NA2 to have got to 14 pages and indicate issues far beyond that just indicates how far out of step NI are, yet again, with its users.

You have to ask why they pursued this route in the first place………………..

If you look around the forums, it is far from just me experiencing issues, and I'm rather sceptical about your claims as to 'the majority'. This whole thing of it doesn't affect me, so it doesn't exist, isn't the most open-ended of approaches.

I don't have to read your stuff but do wonder why you seem so hell-bent on trying to undermine those that have issues.

None of this is in any way necessary, which is the truly galling part of it. Someone has an issue, they should be able to express it and receive a satisfactory answer, how should it be that repeatably this isn't the case?

IMHO, it should in no way ever, ever come to this.

NI's attitude towards its customers started deteriorating not long after I entered the fray, but unfortunately now it seems it's discovered steroids…….. Some might say that's not a good thing…………….