Problem with AU in update by native access

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Cooper
Cooper Member Posts: 8 Newcomer
edited June 2024 in Komplete General

Hello everyone, I hope you are well! I am coming to you because I updated several Komplete Ultimate 14 applications through native access and now I cannot open Logic pro being stable before the update. Currently Logic is giving me an error due to incompatibility of 20 NI AU plugins. I have been removing them one by one to see if there is a specific one that is generating the conflict but there are several that block Logic and Massive x stopped working completely even though I uninstalled it and reinstalled it again according to the instructions. I'd appreciate your help! It is somewhat frustrating that every time an application is updated through access it stops working, but on this occasion there are many. Greetings and thanks

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  • Maciej Repetowski
    Maciej Repetowski Member Posts: 733 Guru
    edited April 2024

    What Mac and what version on OS? What version of Logic?

    What kind of error?

    Which plugins are those? Did you try to switch them off in Logic plugin manager? Did you try to delete Logic’s AU cache file?

    I’m on Intel Mac with Sonoma 14.4 and latest Logic and Kontakt, Maschine, Massive, Massive X, FM8 and NI Fx all work fine.

  • Cooper
    Cooper Member Posts: 8 Newcomer

    Hello, thanks for answering! My mac is a studio ultra with Monterey and Logic pro 10.7.5. The truth is I don't know what's happening. I removed all the plugins from the components folder and Logic opens without a problem. Then I add one of the NI plugins again to the components folder and logic slowly starts to open more slowly, when I have put several NI plugins back in it lets it open and freezes. I wouldn't know which specific plug is causing logic to crash. The error it sends is due to incompatibility of AU plugins (several) and I only have the NI ones. Before the Access update everything was working fine.

  • Cooper
    Cooper Member Posts: 8 Newcomer

    Hello! if I delete the AU cache. There are several plugins that cause problems, I attach an example. With this example, Logic sends me a problem alert with incompatibility of some AU plugins. If I add others from NI Logic it collapses and I cannot enter the plugin manager.

    Captura de Pantalla 2024-04-17 a la(s) 11.57.37.png


  • Maciej Repetowski
    Maciej Repetowski Member Posts: 733 Guru

    Your OS and Logic a bit out of date. I think it might be compatibility problem with NI plugins. Check their system requirements, you might need Ventura or Sonoma and latest Logic.

  • Cooper
    Cooper Member Posts: 8 Newcomer

    Resultado de traducción

    Hello! According to what I read in the MI specifications for Komplete, both my OS and Logic are within what is required for proper functioning. thank you

  • Cooper
    Cooper Member Posts: 8 Newcomer

    Hello everyone! I've just had time to revisit this problem and I would appreciate if anyone can give me some advice. According to recommendations, I have updated from Monterey to Ventura, and I also bought the new logic 11.0. I also updated Komplete 14 to its latest version. But I still have the same problem in that Logic does not recognize all the NI plugins when starting and if I activate them in the module manager Logic crashes when starting. I only use original programs. Thank you!

    Captura de pantalla 2024-06-15 a la(s) 16.00.18.png
  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    @Cooper My colleagues will probably need to have a deeper look in your system, please contact them here: https://bit.ly/NI_support_other

  • mickydjofficial
    mickydjofficial Member Posts: 1 Newcomer

    I have the same problem, when I update my MacOS to Sonoma 14.5 (Intel Core i9) - all plugins stopped working. I have 224 products in the database (Native Access), currently I see 181. Some of them are working in the demo, I don't know why. I have the complete ultimate 14. The programs are not communicated. When I open Kontakt 7, for example, it asks me to buy it or use the demo. The ultimate version has 31 effects. I only see 3 that are in the demo. Picture below.

    Zrzut ekranu 2024-06-22 o 23.36.08.png
  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @mickydjofficial Please try the steps in this post: Kontakt libraries go missing in Kontakt and/or Native Access.

    That should also help for the Reaktor ensembles in demo. If that doesn't help, please make a dedicated post with your issue, with a little more details than "all plugins stopped working" and/or contact our support here: https://bit.ly/NI_support_NA

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    Closing this thread as the title is too generic and everyone is posting here with various issues and symptoms.

This discussion has been closed.
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