Kontakt doesn't start neither in DAW nor as a standalone

FatCat
FatCat Member Posts: 2 Newcomer
edited October 22 in Kontakt

Kontakt does not start. FL studio cannot validate VSTs of Kontakt and the standalone application provides just blank error message. Tried to reinstall several times, I have even made a reset of Windows 10 but it didn't help.

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I have also tried different versions (6.4.2 , 6.6.0 and 6.7.1), all of them do not work.

This start of the Kontakt does not create database in %localappdata% location

When I try debug Kontakt with Visual Studio,I get such exception:

Unhandled exception at 0x00007FFF93AD4F69 in Kontakt.exe: Microsoft C++ exception: boost::filesystem::filesystem_error at memory location 0x000000000014F5D0.

So, it means that it has some problems in creating folders, opening files etc. Start of the Kontakt as Administrator did not help


I have written directly to support but there is still no reply.


Other NI products (Guitar Rig and Massive) work fine as standalone and as VST.

I ask you to help me in the recovery of the Kontakt 😫

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Answers

  • Wonner
    Wonner Member Posts: 10 Member

    I doubt I can be much help, but are you on a 64-bit system?

    Kontact 6 is 64-bit only.

  • FatCat
    FatCat Member Posts: 2 Newcomer
    https://community.native-instruments.com/discussion/comment/14157#Comment_14157

    Yes, I am on 64-bit system. Moreover, before the update, Kontakt 6.6.7 worked fine, there is smth happenned after the update to 6.7.1.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,971 mod

    Hey @FatCat Have you tried resetting the database as explained in this article ?

    Reinitialize the KONTAKT Database

    1. Click on the Windows start button on the bottom left of your screen.
    2. Type "%localappdata%" and click on the option which appears.
    3. Navigate to the Native Instruments folder.
    4. Then, depending on the KONTAKT version you are using, delete the following folder:
    5. KONTAKT 5: "Kontakt 5" or
    6. KONTAKT 6: "Kontakt"


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