I was able to install FM7 on a new laptop but FM8 aint working. I have tried sooo hard to contact NI but to no avail.
What hoops do I need to jump through to get this program up and running? I want to buy more NI product but if this is how it works (does not work), then I will move on and go with another company and write this off as a loss. Honestly, I want the software I paid for and need it to work. I appreciate any help here.
Used Native Access to download the most recent version. My laptop is an HP-15-bs289wm with Intel Pentium Silver running Windows 10, 4GB DDR4 system memory,a Novation Launchpad 49 via USB.
Device name DESKTOP-K09ILKH
Processor Intel(R) Pentium(R) Silver N5000 CPU @ 1.10GHz 1.10 GHz
Installed RAM 4.00 GB (3.83 GB usable)
Device ID E54A8C74-3779-47EE-955A-DBF25A60FC7B
Product ID 00325-80192-88622-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
Device name DESKTOP-K09ILKH
Processor Intel(R) Pentium(R) Silver N5000 CPU @ 1.10GHz 1.10 GHz
Installed RAM 4.00 GB (3.83 GB usable)
Device ID E54A8C74-3779-47EE-955A-DBF25A60FC7B
Product ID 00325-80192-88622-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
The program seems to install and shows up on my computer but when I launch it I get the spinny thing and then.......nothing happens.
Thanks again for helping me get this software running. Blessid be.