MK3 - Decided to Return

FilmCompos3r · 2024-02-12T07:42:59+00:00

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Alas, I am admitting defeat and returning my MK3 keyboard. I'll be sticking with KK2.9.6 and my KK MK1 for the foreseeable future, and possibly leaving the Komplete Kontrol ecosystem entirely behind, for the following reasons:

1.) The inability to dependently recall old projects with KK3 is just not acceptable. If NI knew that VST 2 wouldn't open in VST 3, they absolutely should have found a way to allow KK2 to live alongside KK3. It smacks of a profound lack of consideration for the existing userbase, especially professionals like myself.

2.) When things do go wrong, the lack of error messages is egregious enough for me to seriously consider leaving this software. Entire sessions open up with blank instances of Komplete Kontrol and absolutely no information offered as to what went wrong. Kontakt will at least give SOME clues, but not even a hint with KK about how to troubleshoot.

3.) I am simply underwhelmed with the Komplete Kontrol's MK3 iteration on the whole. The masssively increased complexity and instability that comes along with KK3 / MK3 yields almost no productivity enhancements over my MK1. It's astonishing how much of that big beautiful screen is wasted on colorful yet functionless graphics rather than more data and features. Maybe they're coming, but they're not here yet and I just don't understand why I should pay for this, ESPECIALLY with the software bugs.

I really love the hardware/software integration concept, but can't overstate how difficult upgrading to KK3 was for me. I lost days of work. I had to rebuild my system from scratch, twice, only to end up back where I started.

I'll check back in on the KK3 ecosystem in 6-12 months.

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Comments

Mark Oxley

I feel you buddy. In my opinion neither the hardware or software were ready for release. Things may get better with time and future software/firmware updates but as paying customers and professionals that depend on a stable and useable platform it's just not acceptable.

Ojustaboo

My S88 mk3 hardware is superb in my opinion (apart from the position of the on off switch). I do think it should have come with a power supply as most S88 mk3 users need one.

But I’m a home user playing for my own pleasure.

I had problems updating the firmware and got there in the end.

I used to have a PX870 Casio piano in our spare room, and for music, S61 mk1 and Maschine mk3 in my main room by my PC etc.

I decided to sell my piano and get an 88 note NI mk2, but then the mk3 was released so I got that instead. I also got the Arturia Keylab mk2 61 note as I wanted both a 88 note weighted piano style keyboard and a synth/organ keyboard.

All this happened in January, I think having a new Keylab took my mind off of some of the S88 problems like not being able to use it for a day as needed to order a power supply from Amazon. Had it been my only keyboard I wouldn’t have been as laid back and patient as I have been.

But, if I had a studio and was using the studio full time (or hrs each day after work) , I agree with the op that the problems would have taken me away from my music creation for quite a while (a few days or so) and this would have been totally unacceptable.

They released it too early, seen companies do this so many times, it never goes well and often takes months, if not years to regain customer confidence.

In my situation I can wait for the improvements without it affecting me very much and providing they do end up giving us what they’ve said, I will happily keep my S88 and am hopeful that within another 6 months, it will start to turn into what it should have been at launch.

The two dangers I could see possibly happening but hopefully won’t, are the bods/bean counters running NI, look at all the bad reviews and simply decide enough is enough, forget the hardware keyboards, let’s just concentrate on software and expansions, or, look at the customer complaints and decide it’s not worth the money having a software team this big (however big that is, haven’t a clue) and decide to lay half of the team off or move them to other projects. This then has the knock on effect of what’s been promised taking longer and longer to materialise if at all, so the complaints get worse and round in circles we go.

But I’m hopeful that this time next year people will be saying how good their mk3 keyboards ended up being.

Smokinjoe45

I bought the S61 MK3 about a month after they came out. It's my 4th controller keyboard and I can confidently say it's by far the best. The action is perfect, the screen is great but I would love to have Maschine support. Soon come I hope....

FilmCompos3r

I definitely believe that for a sub set of users, maybe most users, the MK3 is fantastic. My first impression of the MK3 hardware was "WOW. What a beautiful piece of gear."

I suspect the software issues will eventually be ironed out. I hope they are because I really love the ecosystem. Perhaps when I'm a year out and past the immediate need to access projects built with KK2 I can jump back in with fresh sessions that have no KK2 to KK3 translation issues. But even if new projects work moving forward, the fact that old projects may be inaccessible to me is a really hard pill to swallow, and I blame NI for not sorting that out better.

Vic Angelo

https://community.native-instruments.com/discussion/comment/132837#Comment_132837

Yes! You hear that NI? Maschine Support!

Mark Oxley

https://community.native-instruments.com/discussion/comment/132837#Comment_132837

If NI ever intended the mk3 keyboards to be maschine compatible they would have designed it with physical controls to do just that. There was clearly a decision made that took that option away from us maschine users. I doubt there's much that can be done via firmware updates that could turn this around should NI even decide to do so.

The screen might look impressive but where's it's functionality? The mk2 screen has more functionality, especially in maschine. Software and hardware bugs aside I'm very disappointed in the mk3. I tried 1 in my local music store and found it's playability equal to my MK2 in terms of the keybeds feel. Polyphonic after touch has been around for a long time and never really took off as a performance feature so the addition of that in the mk3 I suspect is not really going to sway musicians to buy it on that alone.

Promising basic and new features and potential compatibility with existing NI software some time in the future doesn't cut it with me. Everything should have been working properly out of the box.

Maciej Repetowski

https://community.native-instruments.com/discussion/comment/132927#Comment_132927

That much is certain. No matter how Matthew from NI tries to justify it, the Mk3 series has been released in an unfinished state. There’s no way around it, really.

However, I had a go at it in my local music store and the keyboard itself (the hardware) is amazing. The keys action, the screen, everything oozes quality.

Now, if the firmware would be of equal quality , that would be fab. I still want to buy one, once MIDI template editing and Play Assist is added to the firmware.

Mark Oxley

There's no denying that the mk3 keyboards are solid and well made units. The screen looks amazing and the keys feel great to play on. But at the price point they could and should of offered a lot more. So much wasted space that could have had some faders or maybe even some pads. The screen is really wasting so much space too, most of it dedicated to a picture of the currently loaded instrument.

As a comparison I own a Beringer Deepmind 12 synth. It's screen is similar in size to that of 1 screen on a mk2 keyboard. Sure, It looks like it escaped off a synth from the 90's using an old fashioned LCD dot matrix display, but, it shows just about every parameter you would ever need in terms of user feedback. I would rather have a basic looking display with excellent functionality over a lovely looking display that has very limited functionality any day.

JesterMgee

As a user of the KK series for 10+ years since it was first released and someone who knows a little about the software and how it is best used, I have owned an MK1, MK2, A series and I also have an MK3 which I have yet to even power up as I cannot use the software in its current state.

The NKS workflow for anyone who has been around for long enough to realise what a pain it is to find sounds, and the countless attempts in the past to try and solve this issue, is (was) unbeatable. Sure it could have benefited from 16 encoders and having the actual buttons on the MK2 do something.... at all... but as a way to save 90% of the work to find a sound AND get recording your parameters without any fuss, it has been great.

The MK3 is a beautiful piece of hardware but just as echoed above, the software seems like a copy/paste of the Kontakt browser code as a quick gap solution, designed and released without much consideration for usability at all and seemingly without much testing. NO ONE who used KK for years would have accepted it in it's current state unless they were told to accept it! Seems more focused on a future goal that no one has asked for rather than ANYTHING that anyone has been asking for...

The biggest issue by far is just how much the browsing experience was completely screwed up. Small changes and improvements over time allow users to become familiar with things but a whole "reimagining" that fails to come close to the target and breaks the workflow completely has people frustrated and confused, not to mention the amount of functionality that has both been dropped, lost, pushed to the side and the bugs that have both been introduced and carried over just have us all scratching our heads in disbelief.

To say it is a disappointing mess is an understatement and we are now 6 months on and watching the clock hoping things will improve, but the concern is the fact that for the last 10 years NI have not listened to feedback or improved things (including pretty major bugs) in any way users have been asking for, why would be suddenly believe they will change that direction today? Nothing against any specific NI member, just a pretty low confidence level in anything that is said these days...

So I can 100% understand the reluctance to stay, some of us are long time users are asking the same question TBH.

Ojustaboo

https://community.native-instruments.com/discussion/comment/132988#Comment_132988

As someone who has bad eyesight (convinced if I had an eye test 7 days in a row, each day I would be given a different lens prescription), the one thing I really don’t like on my new Keylab mk2 is the LCD display and would love it if they had a big screen like the S series mk2 or mk 3.

They could display some more useful info on the initial instrument page on the mk3 (or make this an option in the mk3 settings), but for me, with my eyesight, I’m happy with the amount of info on some of the further screens, for example the CS80 from Arturia (screen capture from NI YouTube vid)

I appreciate others might prefer different things or far more info at a smaller size (in a perfect world we could have a choice of what/how information is displayed)

Vocalpoint

https://community.native-instruments.com/discussion/comment/132864#Comment_132864

Cannot see how any MKIII can ever offer Maschine support (assuming the Maschine 2 software?) since the actual physical controls (Like I have on my S61 MKII) were removed

(Well documented in that Mark III hardware intro thread back in Oct 2023)

Or am I missing something here?

Vic Angelo

https://community.native-instruments.com/discussion/comment/133115#Comment_133115

Maschine support goes way deeper then the 5 "Maschine buttons" they removed.

Even With the current button setup on the Kontrol MK3 you should have the ability to do Library/Browser Control, Mixer Control, Plug-in control, Note Editing via Piano Roll, Sample Editing, Playback, Recording, Looping, and Play Assist, just like the Kontrol MK2 is able to do in Masch SW.

Then, as you mentioned there were the 5 Removed "Maschine Buttons" that added even more functionality on top of what I stated above. Currently Kontrol MK3 is more useful to 3rd party DAWs then to NI's own music making software. K-MK3 has Zero integration other than Generic MIDI similar to any other MIDI keyboard. Sad...

I've heard their reasoning hundreds of times, but the amount of backlash from their user base tells me, there logic is flawed.

Vocalpoint

"Maschine support goes way deeper then the 5 "Maschine buttons" they removed."

Kinda figured it did.

While I am not a Maschine user - I do try to scratch the surface with the software now and then. the MKII does allow me to work it in a positive way.

reffahcs

https://community.native-instruments.com/discussion/26553/mk3-decided-to-return

Glad you decided to return to the community. I'm looking forward to seeing what NI has to offer in 2024.

reffahcs

https://community.native-instruments.com/discussion/comment/133103#Comment_133103

Def agree, hopefully Arturia will get their act together and start making some more useful display since NI has developed the NKS 2.0 framework for it.

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