bought a bundle UVI Select for 199.00

Steven Trueman Member Posts: 5 Member

January 2024 edited October 2024 in Native Access

never got the download and cant seem to contact anyone about it?

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Answers

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  Jeremy_NI Customer Care Posts: 13,389 mod

  January 2024

  @Steven Trueman UVI products will not appear in Native Access but you should have received serials and how to proceed in a confirmation email. If that's not the case please get in touch with my colleagues here: bit.ly/NI_support_PA

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  Steven Trueman Member Posts: 5 Member

  February 2024

  01/21/24UVI Select Bundle NKS Store (1)60001132054C$199.00 didn't get download. I don't seem to getting any real help from NA or UVI. My phone is 702 280 2126. would appreciate some consideration as a loyal customer.

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  reffahcs Member Posts: 848 Guru

  February 2024

  https://community.native-instruments.com/discussion/comment/130467#Comment_130467

  Probably best if you don't post your personal info in a public forum. It's just not good practice in general, but also this forum is constantly scrubbed by google.

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  Jeremy_NI Customer Care Posts: 13,389 mod

  February 2024

  @Steven Trueman I've posted a direct link to our purchase and logistics typeform, as I said, please get in touch with my colleagues here: bit.ly/NI_support_PA

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