Can't downlaod Vocal Colors

ralf32
ralf32 Member Posts: 6 Member
edited October 2024 in Native Access

Hi, it occurs every time a download error at 10,74 GB (download fails). I erased the .iso and .aria2-files many times, but it doesn't work.

Any Idea?

Thanks

Ralf

Best Answer

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Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,933 admin
    edited December 2023 Answer ✓

    Here is the link for the installer: VOCAL COLORS

    If you still have issues, get in touch with our installation specialists here: https://bit.ly/NI_support_NA

  • YodasFett
    YodasFett Member Posts: 7 Member

    Hi, I have the same problem, 'download fails' at 10,74 GB from Vocal Colors.

    Jonas

  • marvotron
    marvotron Member Posts: 1 Member

    Same problem, tried on both Mac and Windows. Fails in the same place.

  • sarjenius
    sarjenius Member Posts: 9 Member

    I have the same problem. Any solution that is open for everyone?

  • LeuC
    LeuC Member Posts: 3 Newcomer

    Hi,

    Same here. I tried everything.

  • beaber1977
    beaber1977 Member Posts: 8 Member

    Bought Komplete 14 Ultimate Update yesterday and all libraries are downloaded and installed without problems. Today I bought VocalColors and download fails' at 10,74 GB like other users already reported. There has to be a problem with the Vocal_Colors.iso download file I guess.

  • YodasFett
    YodasFett Member Posts: 7 Member

    I've bought VocalColors and Fables at the same time today and Fables (57Gb) downloaded without problems.

  • CromoFX
    CromoFX Member Posts: 2 Newcomer

    Same here

    :(

  • Softwaver
    Softwaver Member Posts: 1 Newcomer

    same problem at "10,74 Gb". I've contacted the support

  • DirkSignM
    DirkSignM Member Posts: 5 Member
    image.png

    Archive is broken, probably Part 6.pkg

  • DirkSignM
    DirkSignM Member Posts: 5 Member
    https://community.native-instruments.com/discussion/comment/119100#Comment_119100

    Yepp :-) same ....

  • DirkSignM
    DirkSignM Member Posts: 5 Member

    Got a support ticket we will the see. Merry Chrismas from Germany! Time to go shopping ... Shop`s gonna close .... Support from Berlin, Germany or a Bangalore Support Center selling carpets or vacuum cleaners? Lil joke, it's Chrismas ....

  • beaber1977
    beaber1977 Member Posts: 8 Member
    Download failed 10.74 GB VocalColors.PNG Download failed VocalColors.PNG


    I also tried to install the archive "Vocal_Colors.iso" manually. Same error message as DirkSignM.

    Opened a support ticket with a link to this forum thread.

    We should all do that, shouldn't we?

    I hope it helps.


    Merry Chrismas from Germany!

  • [Deleted User]
    [Deleted User] Posts: 249 Newcomer
    edited December 2023
    The user and all related content has been deleted.
  • beaber1977
    beaber1977 Member Posts: 8 Member

    Thx Reefius! New hope after your comment.

    Tried a new download just now. Problem stays the same. Failed at 10.74 GB.

    Perhaps Reefius is downloading from another server. Are you from Germany?

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