Hi, I would like some help please. I created a Native Access with one email and few days later I did the same (created an account) on the N.I. web site but used a different email. Then a week later I bought the Software " Prism"(believing I had only a demo version), but now I realise that I actually already had Prism - bought in the other account. I would like a refund for the erroneous second purchase. I have opened a ticket with no answer so far. Do you know of a way I might merge the two accounts, also get a refund for the unneeded software? Thank you.