Komplete Kontrol S series MK1 keyboards End Of Life
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Indeed.
The unibody shell it plastic, but the control components are metal, screen is glass.
So probably somewhere in the middle of the metal to plastic spectrum.
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Matthew - it could also be because NI has such a poor reputation among users, especially when it comes to informing us and when it comes to either fixing bugs or service.
I've been here since KORE and that was just the first product you killed off with no warning and massive unmet promises. You recently killed off the Maschine Mk1 that you pushed on me to replace that. Maschine has been stalled waiting for an update for years with a shifting focus and customer communication that is frankly insultingly bad.
It's bizarrely got worse over time despite years of promises of improving communication on your part and completely faithless statements of how customers are important to you.
I know recommend not using your products and I would dump them in a minute if I didn't have thousands sunk into them and projects that have dependencies.
Dependencies that you, NI, keep breaking with your garbage support and awful software update planning.
And please Matthew expalin why I stop being communicated with a couple of years ago, why did NI decide I don't hear about software updates and offers that I am entitled to?
You can look it up on my profile, I'm registered for them but I receive nothing.
And there's no path to contact anyone to remedy this.
BTW - I'm listed now as a newcomer with 4 posts yet I've been posting here for over a decade with 100s of posts. ****** is going on here?
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Name one firmware update KK S series MkII owners have received since it came out. All the things we were promised - lightguide with standalone Kontakt etc.. That is what I referred to by customer support ends the moment you buy anything.
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I'm sorry. Dual boot is a terrible option. Just for having to maintain all your OS and App software to the same levels "EXCEPT FOR this one thing over here that must never be updated!" Seriously? With all the trouble people have using Native Access? What, downloading Komplete 15 TWICE now? K14 already took WEEKENDS to download. And it does a zero job of keeping downloads so that you won't have to re-download them for a second install. So doing installs once for the boot partition that runs the new KK? And again for the boot partition that runs the old KK?
And what will all this do to the EULA for those of us who ALREADY have multiple computers?
I say no, we should stop the madness before it begins.
Somebody should write a "decider" program, and by somebody, I mean Native. "If This, Then That", so to speak. If MK1, then load old KK app. If "greater than MK 1" (such as MK2, MK3, MKn), then load new app. I won't say it's easy. But you can't fool me; it can't be all THAT difficult, either.
I'm the user. Why do I have to be a Windows AND Mac expert too? I have both. I challenge you NI...I shouldn't be forced to have to know the differences in all the software and hardware. Create the last version of the "old app" with a new name. "MK1-Legacy.dll", for example. Then whenever somebody uses the newer version of the app but USB says what's connected is a MK1 controller, just call MK1-Legacy. Done. And you haven't further annoyed the client.
I challenge Native to "hack the bureaucracy" on this one. Do it for the customer! 😉
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Metal, glass, plastic...plastic fantastic, not sustainable...
It's all just blah-blah.
Sure, we shouldn't be polluting the world ON PURPOSE. But sheesh, in a civilized society, SOME things need to be made with plastic. That's why oil is so amazing! It's not only a source of energy, it's also a feedstock for physical products. Who knew the lowly li'l Carbon atom could be so mighty?
Having said that, I don't want to have to throw stuff away all the time. But a 10 year run for a keyboard controller? I would have preferred it to be 20. But 10 is not a bad lifecycle. Let's just do better this time around.
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Well maybe if you are running a business (I do too), the mk1 have paid for themselves and you can stick to the better and more up to date mk2/mk3 ecosystem.
Sell the MK1 to one of your students and the cost of upgrade to a mk2 would be minimal and a business expense. it’s easier to justify such a move for a business than an amateur
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😓 Sell an obsolete controller to a student!?? What a strange idea? Who will be the fool to purchase such a thing which cannot be upadated or resselling in the future?...
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😂 Sure, buy one if you want! It's a big deal 😆
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Hope you do not mind my asking but why would a Komplete Kontrol S Mk2 owner need to roll back to 2.9.4? Surely this only applies to Komplete Kontrol S Mk1 owners if they accidently update to 3.0.0 by mistake.
For example, if one has two keyboards. One MK1 and other MK2/MK3. I have even 3 keyboards.... And I am now happy I have not bought MK2, that I have dreamed of as screens would be cool.
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First impression, I’m very pleased with the new Kontrol software. No more scanner crashes (at launch) and the UI improvements arecreally great! 👍🏻
I’m also glad I don’t own an S1-series keyboard. A vendor may call it EOL, but that shouldn’t be the reason to throw a perfectly working device at the garbage. Especially as it’s 2023 and more and more people think and act on sustainability and/or reusability.
For me as a customer these EOL decisions also make me think about the gear I own. Those devices that make use of proprietary standards and closed software. For instance, no decent midi or class complaint audio interface AND corresponding firmware to make it operate to the max in standalone, too. So heavily depending on ONE vendor’s decisions.
In case of the MK1 series I think (correct me if I’m wrong) it can be used as a standalone midi controller and keyboard for use with other software, too. But, for the newer ones with fancy screens I don’t think that’s the case (OT: will not discuss it here). And yes, I will surely take this into account for future purchases and reconsider when marketing says ‘nice and tightly integrated’. Because nowadays you almost have to buy and maintain an extra computer to work with these kind of devices.
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Having said that, I don't want to have to throw stuff away all the time. But a 10 year run for a keyboard controller? I would have preferred it to be 20. But 10 is not a bad lifecycle. Let's just do better this time around.
But it is 10 years since release, not since it has been in production, or even since it has been possible to buy new.... KK Sxx MK3 came in march 2018. And before that there was big sale of MK1. So, it is 5.5 years since NI has stopped sell MK1, and even less than that since other sellers have cleared their stocks.
The EOL say five years after end of sale is rather short. Mainly for S88 that have costed over 1000 EUR.
I guess, NI should reconsider its decision. At least make it possible to run KK2 and KK3.
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Quote : "Sxx MK3 came in march 2018. And before that there was big sale of MK1. So, it is 5.5 years since NI has stopped sell MK1, and even less than that since other sellers have cleared their stocks.
The EOL say five years after end of sale is rather short. Mainly for S88 that have costed over 1000 EUR."
You mean ""Sxx MK2 came in march 2018" , right ?
Otherwise , then I tend to agree that had I bought my MK2 5.5 years ago then I might not be happy if it were suddenly declared EOL..
But still , the MK1 EOL is not an EOL as such only EOL in the sense that in the future it will not receive anymore new software or software updates , and people can continue to use the equipment that they have if they snapshot / backup their setups , and even if , you can download again.
So while I do agree that it is a less than optimal scenario then N.I. offering the ability to keep downloading the old software versions for the MK1 is also to at least some extend to keep supporting the product beyond the declared EOL... And since N.I. , for reasons given in plenty by Matthew_NI , are not going to revert their decisions then maybe it would be better to count the blessings rather than the opposite ?
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As a few have stated...
If there is a practical way to allow KK 2.9.4 and KK 3 to coexist for owners of a mixed generations of NI keyboards, that would be helpful.
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Sure typo, I meant MK2....
Well, imagine, that you would not be able to use future Mashine SW versions, with your 5,5 years old KK MK2... Or just in MIDI mode without screens, lightguide....
And if you have Maschine contollers it would apply also to them....
Or you could use future Maschine SW versions and KK3+, but your KK Sxx MK2 would become cripled to ordinary MIDI controller....
And now imagine, that you have S88, that was over 1000 EUR/USD....
Would you be happy and satisfied?
I guess satisfactory solution would be to be able to use KK2 and KK3 at the same time (KK2 for legacy HW and KK3 for non-legacy one). And the same for Maschine...
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