Mac won't recognize maschine mikro mk3

Cleveland_Indie

Just got a new machine mikro mk 3 and installed all the native access software, but garageband/my Mac doesn't seem to recognize it as midi controller. I use shift + the circle button to put it into midi mode, but neither the midi manager system utility or GarageBand will pick it up.

GarageBand says "1 midi input is detected," but under the drop-down menu it doesn't show up.

If I go under plug-ins and select maschine or another Native instruments program, I'm able to play and hear it, but I'm not able to record that directly into garage band

Any thoughts ?

Kaiwan_NI

Hi @Cleveland_Indie can you try following troubleshooting steps in these two articles here?

My Native Instruments Hardware Device is Not Recognized

My MASCHINE Controller Does Not Start

Update us how it goes.