Cashback 200€ native Instruments

RitouMatouPitou Member Posts: 1 Member
edited January 2023 in Komplete Kontrol


I bought an s88 piano on December 19, 2022. I would like to benefit from the €200 cashback as announced during the purchase but I cannot use it. Could you tell me how to get them? However, I did register my products on my native account.

Thank you



  • Nico_NI
    Nico_NI Administrator Posts: 1,125 admin

    Hey, did you make sure to register your device while the offer was still active?

    I'd suggest to get in touch directly with our support for this matter. You can contact our team here: 👈

  • sebastian_laf
    sebastian_laf Member Posts: 23 Member

    @Nico_NI Hi Nico. I registered my Maschine+ in the needed timeframe and NI confirmed that 200€ cashback will be paid. And I also contacted the support team without success. Unfortunately, I still have not received a cashback transfer from NI. I have been trying to get my money now since January that NI confirmed to me after I bought my machine+ as part of a special sales promotion. Can you please try again to complete the transfer of my money?

    Greetings, Sebastian 

  • sebastian_laf
    sebastian_laf Member Posts: 23 Member
    edited May 2023

    Would be really good to get this solved!

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