Akai MPK mini 2 can't learn on TRAKTOR

Guys I need a help, I'm fighting with this problem for a week and still couldn't find a solution. The problem is, I have an Akai MPK mini 2 and it is working on FL studio and the other programs without any problem. When I try to use it on TRAKTOR, it doesn't learn any knob. In the settings I can select as General Midi and for in&out MPK mini 2. But there is a huge problem that whenever I tried to learn in the device mapping, it doesn't learn. It shows the MIDI but couldn't learn. Is there anyone can help me?
Thanks.
Answers
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Hello,
what type of control data do you try to send, midi note, midi cc. Do you have the mpk editor to check how this is mapped?
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It sounds like your controller port is already busy in a different app, which is tipical to Windows PC's. If you are with a PC then ensure all other midi capable applications are closed before starting Traktor.
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