I've installed Kontakt 7 with no problem but I'm getting a "Failed" message when trying to install the Factory Library 2 - as below.
Can anyone help please?
I'm on a Mac Mini M1 with Ventura 13.0.1
https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac- you could try this, but you already installed kontakt so maybe it's another issue, worth a try anyway, also changing the download folder could help or cleaning up the current one
Success. Library has now installed
For anyone else with a similar issue just go to
Settings/Privacy & Security/Full Disk Access - then just allow access to Native Access as below
Thanks - coincidentally I just found that myself!
Hopefully it will help...just waiting for the library to download again
What about for windows users? Because it happens to me too.
https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_10 on windows this can cause problems if na is not on that exclusion list
Hello, I have the same problem downloading over the last 5 minutes the server returns me this same error... Since then I have read and applied everything it had on the NI site (including what is said here) and always this same denial of the server. I'm wondering if the problem wouldn't come from him?
Config: Mac Studio M1 Max | Ventura 13.2.1
