Kontakt 7 Factory Library 2 - Failed Install

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kripke
kripke Member Posts: 12 Member

I've installed Kontakt 7 with no problem but I'm getting a "Failed" message when trying to install the Factory Library 2 - as below.

Can anyone help please?

I'm on a Mac Mini M1 with Ventura 13.0.1



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  • Uwe303
    Uwe303 Moderator Posts: 3,188 mod
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    https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac- you could try this, but you already installed kontakt so maybe it's another issue, worth a try anyway, also changing the download folder could help or cleaning up the current one

  • kripke
    kripke Member Posts: 12 Member
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    Success. Library has now installed

    For anyone else with a similar issue just go to

    Settings/Privacy & Security/Full Disk Access - then just allow access to Native Access as below


Answers

  • Uwe303
    Uwe303 Moderator Posts: 3,188 mod
    Answer ✓
    Options

    https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac- you could try this, but you already installed kontakt so maybe it's another issue, worth a try anyway, also changing the download folder could help or cleaning up the current one

  • kripke
    kripke Member Posts: 12 Member
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    Thanks - coincidentally I just found that myself!

    Hopefully it will help...just waiting for the library to download again

  • kripke
    kripke Member Posts: 12 Member
    Answer ✓
    Options

    Success. Library has now installed

    For anyone else with a similar issue just go to

    Settings/Privacy & Security/Full Disk Access - then just allow access to Native Access as below


  • QueMusiQ
    QueMusiQ Member Posts: 6 Member
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    What about for windows users? Because it happens to me too.

  • Uwe303
    Uwe303 Moderator Posts: 3,188 mod
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  • Woozat
    Woozat Member Posts: 1 Newcomer
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    Hello, I have the same problem downloading over the last 5 minutes the server returns me this same error... Since then I have read and applied everything it had on the NI site (including what is said here) and always this same denial of the server. I'm wondering if the problem wouldn't come from him?


    Config: Mac Studio M1 Max | Ventura 13.2.1

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