Kontakt Factory Library 2 "This instrument belongs to a library that is not installed currently"

Andrea Spaggiari

Good morning,

I have Mac studio m1 max with macOS Ventura. I bought and installed Komplete 14. Kontakt Factory Library 2 Instruments won't open and gives error: “This instrument belongs to a library that is not currently installed”. Library on SSD and path inside NA perfect. All other tools are fine. I repeat the library path and installation in the SSD is all ok. I kindly await an answer. Thank you

Andrea Spaggiari

Good evening, I confirm that thanks to the support the installation was successful.

The solution is to install via link given by support in the email where you download a Kontakt_Factory_Library_2.iso on google drive and put the external SSD as the installation path. Now all kontakt library works.

Greetings

fmantek

Same sympton on my MacBook m2 and MacStudio M1 Ultra. Checked all the FAQs, checked the paths, uninstalled and reinstalled.

What i noticed that in native access, after a brand new installation, the path to the applications is having a red exclamation mark (default \applications\native instruments). So i changed that to a user defined path (\user\native instruments) with no different results.

i also have "The Gentleman" installed (part of the aturia minilab) and that works just fine in kontakt 7. But no dice with the factory library. Files are all where they are supposed to be (users/shared/...) and in native access they are marked as installed etc.

Frank

Gee_Flat

https://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS?_ga=2.254807885.436234766.1671878074-244481092.1671878073

fmantek

Thanks for that link, which supports that this whole thing should just work fine on M1 machines. There is some bit about not working on M2s (which must be refereing to some very specific machines, because there can't really be a good reason) - Kontakt7 is native apple silicon, Native Access as well.

So it's not that.

Frank

Gee_Flat

https://community.native-instruments.com/discussion/comment/46983#Comment_46983

The link was for the OP, who is using Ventura.

Andrea Spaggiari

@Gee_Flat I looked at the whole site and also the link you put but it honestly says that as far as kontakt and m1 and ventura are concerned everything is fine and instead it is not.

The problem I have has it in many and I also sent to support. let's hope it gets resolved quickly because one spends money. Many already have problems installing instruments and effects (I've had some too) then this too... When you spend money there shouldn't be any problems and the software must be stable.

Thanks anyway for your interest

Gee_Flat

https://community.native-instruments.com/discussion/comment/46995#Comment_46995

You should re-read the second drop down menu titled, 'macOS 13 (Ventura)'

Support for Komplete Kontrol, not Kontakt.

Andrea Spaggiari

@Gee_Flat ok so we should wait. And hopefully soon...

kenrob2037

I have a similar thread going about Kontakt 7 Instrument library installed on an external SSD, from what I've been told, it does not work at the moment, it only works when on your internal hard drive.

I'm awaiting a response too.

Andrea Spaggiari

Good evening, I confirm that thanks to the support the installation was successful.

The solution is to install via link given by support in the email where you download a Kontakt_Factory_Library_2.iso on google drive and put the external SSD as the installation path. Now all kontakt library works.

Greetings