Maschine 2 stopped working since Native Access update

mrpitifuliscool
mrpitifuliscool Member Posts: 3 Member
edited October 2024 in Maschine

Hi guys, Maschine 2 which i've been using since it's released has just stopped working asking me to register in Native Access, it is not showing up in N.Access and when i put the serial number i've always been using since buying it, it prompt, Serial Not Valid!

I've opened a supprt tickets afew days back, but haven;t heard from anyone at NI

Anyone would know how to fix that!

Thanks

Charly

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,398 mod
    Answer ✓

    It looks like both issues were fixed by our registration support.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,398 mod

    @mrpitifuliscool My colleagues should get back to you soon, unfortunately there is not much more that can be done here, it seems to be a registration issue.

  • mrpitifuliscool
    mrpitifuliscool Member Posts: 3 Member

    Hi Jeremy thanks for your fast response, any idea on ETA for them to context me been opening tickets on top of posting here and still no response, I know it’s holiday time of the year but it’s also the only time of the year I got the chance and the time to make music and can’t because of the issue! Just looking forward to hear from someone to get it sorted

    cheers

    charly

  • TrademarkMassey
    TrademarkMassey Member Posts: 2 Newcomer

    I am having the same issue as well

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,398 mod
    Answer ✓

    It looks like both issues were fixed by our registration support.

  • mrpitifuliscool
    mrpitifuliscool Member Posts: 3 Member

    It was all fixed indeed thanks heaps!

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