Kontakt 7 Update

Royster64
Royster64 Member Posts: 9 Sine

Hi. I am a little confused. I recently purchased Kontakt 6 full (about 2 or 3 months ago). I was checking the update price of £89 as I was thinking of treating myself for Xmas. When I click the update option it says this update only works for users of of Kontakt 1 to 6. None of the qualfying products are registered to your account. But I have Kontakt 6 full. Am I missing something?.😐️

Best Answer

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 3,734 mod
    Answer ✓

    @Royster64 AS an owner of Kontakt 6 you are entitled for an update price for Kontakt 7, this even if you get a small message saying it's not on our website. Feel free to get in touch with my colleagues here to sort it out: https://bit.ly/NISupport_OP

Answers

  • Royster64
    Royster64 Member Posts: 9 Sine

    I may have figured this out!!. I have a crossgrade version. I assume that doesnt qualify. Although it wasnt very clear.

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 3,734 mod
    Answer ✓

    @Royster64 AS an owner of Kontakt 6 you are entitled for an update price for Kontakt 7, this even if you get a small message saying it's not on our website. Feel free to get in touch with my colleagues here to sort it out: https://bit.ly/NISupport_OP

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