Kontakt 7 Player: Libraries Not Appearing In Browser

Helmanfrow

I just installed K7 Player and after making sure all my paths are correct this is what I see, side-by-side with K6 Player.

Notice that the tiles for Drummic'a and Play Series Selection are plain grey folders and tiles for Abbey Road 60's Drums and Elements Selection are absent outright. There is a Kontakt Library which doesn't correlate to any of the libraries in K6.

The whole thing is mildly disconcerting.

Has anyone else encountered this issue?

Helmanfrow

The libraries are clearly accounted for in the old, low-res, non-resizable options panel, appearing just as they do in Windows Explorer.

And in Native Access:

Helmanfrow

I tried deleting the LibariesCache folder but that didn't help.

Helmanfrow

Just me, then.

Helmanfrow

Issue persists in Kontakt Player 7.1.3.

Jeremy_NI

Is it the same in Kontakt in standalone ?

Have you checked in the "old browser" of Kontakt 7 ?

Are the libraries also missing there?

Have you tried reinstalling these libraries? Have you tried resetting Kontakt 7's database ? You can find out how here: KONTAKT Crashes

Helmanfrow

https://community.native-instruments.com/discussion/comment/45755#Comment_45755

It's the same in the standalone and in the plugin.

If I switch to the old view then the libraries appear as they should.

https://imgur.com/a/12pW41f

I have not tried reinstalling because this is the first installation on a freshly-formatted Windows box. I went for Kontakt 7 Player straight away and installed K6P only when K7P was wonky.

Jeremy_NI

Try deleting this folder: /Users/Username/Library/Application Support/Native Instruments/Kontakt 7

Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:

That should reset the database for the new browser.