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Didn't get serial number after purchase

Jev Member Posts: 1 Noise
edited December 2022 in Native Access

I bought an effect bundle via my brother's paypal account because the money was debited but I didn't get an email or serial number. What can I do now?

ich habe vohin über des paypal acc meines bruders ein effect bundle gekauft da geld wurde abgebucht aber ich habe keine Email oder serien nummer bekommen. was kann ich jetzt tun?



  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 1,860 admin

    Hi @Jev unfortunately some transactions need to be manually processed so there might be a delay in receiving a serial number. If in the future you don't get a serial number from us within 2-3 business days, you can get in touch with our support team directly here: https://bit.ly/n1orders

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