Can't download Massive X 1.4.2

SF_Green
SF_Green Member Posts: 17 Member
edited November 2022 in Massive X & Synths

I've been trying to download the 1.4.2 update for Massive X this evening and every time I get "Download Failed". I hit the retry button and "Clear the Queue" several times. Quit the program and retried again but still can't download.

Anything else I should try? Or is this a problem with NI's servers?

Thanks

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Best Answer

  • SF_Green
    SF_Green Member Posts: 17 Member
    Answer ✓

    OK, solved it. Apparently, Native Access has recently developed a problem with VPN. Had no issues with other recent downloads. I use Proton VPN on Win 10, for the record.

Answers

  • SF_Green
    SF_Green Member Posts: 17 Member
    Answer ✓

    OK, solved it. Apparently, Native Access has recently developed a problem with VPN. Had no issues with other recent downloads. I use Proton VPN on Win 10, for the record.

  • Nico_NI
    Nico_NI Administrator Posts: 1,134 admin
    edited November 2022

    Thanks for sharing the solution. We indeed always recommend to disable VPNs to avoid download issues.

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