Can only relocate Libraries

IshaqNur

Hello, I'm new to native instruments, and I am having a hard time getting them to work. I just purchased everything, and someone transferred the licenses. My native Access allows me to re-install some apps, which is what I need, but the others only allow me to relocate, but the files are not on the computer is there a way to re-install these missing libraries I have looked everywhere, and no one is covering my issue I can't relocate because the files are not on my computer,but it is the only option it is giving me. How can I just re-install these libraries?

Kaiwan_NI

Hi @IshaqNur I see you've been in touch with our support team already. Would appreciate it if you can update here as well once you find a solution to the issue. 🙏

holdingrabbits

I'm having this issue too. Has there not been a solution yet?

PoorFellow

https://community.native-instruments.com/discussion/comment/145618#Comment_145618

Since there are reasons for why this occurs with e.g. third-party libraries then you are being far to not specific !

Which libraries are you referring to ? If this is about a N.I. library did you then check N.A. tab 'available' to see if the library were available for installation ?

If your problem is concerning third-party libraries then please take a look at the following help articles :

Third-Party KONTAKT Libraries - Licensed vs. Unlicensed

Setting up a Third Party KONTAKT Library [VIDEO]

How to Add Non-Player Libraries to Kontakt 7's Browser

Using the Quick-Load Catalog in KONTAKT