Shopping Cart Mysteriously Empties When Trying to Pay With A Credit Card

Basseroni1

I was wondering if anyone else has had this issue:

I was trying to purchase software and when it got to the payment page I chose “credit card” as I have always done. When I clicked “continue” it took a few seconds and then a screen appeared stating that the shopping cart was “empty.” I tried a few times on my iPhone and then my iMac and it kept doing the same thing. I finally submitted a ticket for it but wanted to know if anyone else is having this issue.

Nico_NI

Odd one, I did not witnessed similar cases. Curious if our support has more insight.

ricksanderson

Hey there! I've definitely faced similar issues with online shopping before, where the shopping cart mysteriously empties during checkout. It can be so frustrating!

kristinaneiper

https://community.native-instruments.com/discussion/comment/61758#Comment_61758

I've found that sometimes it's a glitch with the website or the payment gateway. However, it's always good to double-check your credit card information and make sure your CVV is up-to-date.

Speaking of CVV updates, I recently discovered the VClub webpage, which offers a list of the most recent CVV updates for your convenience. They also offer a unique service where you can buy membership via credit card numbers, which are updated daily.

Kymeia

Maybe it's a message from someone up there about GAS? :)

Paul Dohmen

I posted yesterday already that I have a similar problem. My reply disappeared. For me when I click add to shopping card nothing happens. I added a ticket to the support desk. I got a message that it will be reviewed. However. No more reaction after that.

Does anyone have the same problem?

Soon, the offer season will be over. I am not going to pay the full price

I hope somebody can help me...

jatinsoni

I have the same issue. After checking each instrument in detail with the demo and overview, when I tried to add another item, my cart was empty and didn't allow me to add any of the products.

Seems there is a system glitch on the website.

Karloptimux

I have the same problem, I cannot put products in my cart and I missed a special offer because of it. Opened a ticket, no answer whatsoever. I really wish I could give you guys money in exchange for products, you know, like a normal shop...

LudoBrems

So… Is there no solution?

BIF

I have had this happen with other sites. Because it is so painful to "clear cache and history", I just switch to a different browser and it usually works. Then a few days or weeks later, it will be working again on my main browser.

I don't know why.