kontakt 7 doesnt show old vst presets on load section

catonudo

hi there all,

please see video in link and try to help.

thank you :)

https://drive.google.com/file/d/1pa3yyXqsBhy8xAU4RrlJNjBnDW47o3Rr/view?usp=share_link

Kaiwan_NI

Hi @catonudo I see you've been in touch with our support team already. Your ticket is now escalated and you should hear back from us soon. Please share a solution here so that it can be of help to others. :)

catonudo

thank you @Kaiwan_NI .

I'm waiting for you guys to tell me what to do and will post it here.

have a great day

Michi @ NI

Hello,

the Cubase VST3 Presets are in another folder:

C:\Users\USERNAME\Documents\VST3 Presets\Native Instruments\Kontakt 7

Here is the info from the Steinberg Forum.

https://forums.steinberg.net/t/where-is-my-vst-preset-folder/670403/2

Let me know if you need further assistance.

catonudo

hi @Michi @ NI

no, this is not solving the issue. please watch the video I linked to understand the problem.

thank you

https://drive.google.com/file/d/1pa3yyXqsBhy8xAU4RrlJNjBnDW47o3Rr/view?usp=share_link