Native Access "Download failed"?

DarrenMcMS · March 6

I'm on Windows 11 Pro.

Native Access is a real drag.

All my other Product Installers work flawlessly.

DarrenMcMS · March 6

I fixed this by using the sfc /scannow command in the cmd prompt (run as administrator).

PoorFellow · March 6

So a Windows problem really ! (the sfc used to do the sfc /scannow is a Windows system files checker tool) !

Thank you very much for being so kind and caring enough as to come back to share your resolution ! 🙂

rdalcroft · March 6

Mine just started to download at a different time.

I did do a restart also.. So maybe that was it?

All is good now.

MyStudioOne · March 10

MY original post about this was back in 2022 and this still issue comes and goes for me. Most recently, I have newly reformatted my Windows 11 PRO system complete with a fresh install of Native Access and all my content. Oddly enough Infamous Flow just refused to install. A week later, I tried again and it installed normally yet I didn't change a thing. This issue had to come from NI back end and I think that frustration is being experienced by many others as well. Very odd indeed.

Scott Frost · April 6

Hi, I am getting this error on Retro Machines 2 on MacOS. I've had other updates install with no issues, but this ones seems to be stubborn.

King Sake · June 5

I'm having an issue with downloading Massive to my m1 Mac mini from Native Access. what should I do?

DMS DEBAH · July 15

I have the same problem to donwload Requiem Professional, Stradivari Violin, Piano Colors, Noire, The Grandeur, and Session Horns Pro, always this error message "Download Failed", even if I copy/paste the download content in new folder in disk C:, (SSD M.2) no working, in internal D: (SSD) no working, in internal K: (SSD M.2), no working, in external by USB (HDD) no working. What do I need to do? What is the solution?

bill5 · August 7

Add me to the list of having problems…I get "Invalid Download Location" which is a crock because it does exist and yes it's on my C: drive. And now NA won't even let me edit the various file locations wtfo?? Can someone please fix this "new and improved" thing once and for all?

TheRealBart · August 20

What I can't understand in all this is the absolute silence of Native Instruments...Why don't they activate a solution? Maybe download like in the old days, since NA doesn't work? We are entitled to updates since we purchased the software.

TheRealBart · August 22

I think I found the solution (on Apple OS Sonoma 14.6.1) for the NA 2 "installation failed" error. This is the procedure that worked for me: I opened NA 2 and started the download/upgrade procedure, in this case, of Kontakt 7.10.6. As you start the download from NA 2 in the system download folder you see 2 documents: Kontakt_7_Installer.dmg and Kontakt_7_Installer.dmg.aria2. The first thing I do is move the Kontakt_7_Installer.dmg file to the desktop. Then I create an alias (with Symbolic Link) of Kontakt_7_Installer.dmg that is on the desktop and move that alias to the system download folder and rename the alias exactly like the original: Kontakt_7_Installer.dmg. When the download is finished and NA 2 gives the usual error, the Kontakt_7_Installer.dmg file on the desktop is not deleted (as it happens if it remains in the download folder) and so I can install it manually without any problem. I hope it works for you too!

ScottP 99 · September 30

To solve Download Failed using the latest NI installer Oct 2024, I deleted it and installed the older legacy v 1.10 found at the below. Now things are installing it seems.

https://support.native-instruments.com/hc/en-us/articles/360000407909-Native-Access-Legacy-Installers-for-Older-Operating-Systems