Traktor Pro3 Audio Recording error message "file may be missing, corrupt, or unsupported"

I've been using Traktor Pro3 for a few years now, used to be able to record sets. Now when I do so none of the recorded files will read and I get the error message of "file may be missing, corrupt, or unsupported. I know the Mac Big Sur patches were released about a year ago, but maybe this is a continuing problem? Is there any way to get these files to read?

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  • Ryan_NI
    Ryan_NI BerlinCustomer Care Posts: 157 mod
    Answer ✓

    Hey :)

    What's most likely happening, as the error message suggests, is that there are one or more corrupted files in your collection. Could you follow the steps in the link below and let me know if the issue persists?

    https://support.native-instruments.com/hc/en-us/articles/209552929-TRAKTOR-Crashes-Caused-by-Corrupt-Audio-Files

  • ninaradiance
    ninaradiance Member Posts: 2 Noise

    Thank you! Super helpful. This download allowed me to discover that my recordings contain no content. After doing a bit of digging, I discovered that when I upgraded my computer many months ago, the settings in my preferences changed, so mix recording was accidentally set to "external". 😫 Solved. Thank you!

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