How to delete an expansion (MacOS)

fireapplered
fireapplered Member Posts: 12 Sine
edited November 11 in Massive X & Synths

So i've deleted the main folder from users/shared but the expansion still shows up in the MX browser and Native Access. How can I removes these entries?

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  • Paule
    Paule BerlinMember Posts: 572 Saw

    About Native Access I ask here a while ago to delete Kontakt player but there was no answer.

    Mayhaps we wait for an extended version of NA2 to delete unwanted stuff.

    Is in MX browser no delete button to erase a single preset? In the old Massive it's okay.

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 2,707 mod
    Answer ✓

    Here is how to uninstall a product on Mac: How to Uninstall Native Instruments Software from a Mac Computer

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 2,707 mod

    @Paule Are you also on Mac or on PC? To uninstall on Windows, here it is: How to Uninstall Native Instruments Software and Drivers from a Windows Computer

  • Paule
    Paule BerlinMember Posts: 572 Saw

    @Jeremy_NI

    @Paule Are you also on Mac or on PC?

    I'm on PC. In Native Access is shown what I don't want:

    My question was: how to delete the uninstals from NA2 - I don't need them.

    I never order CE or GuitarRig. In the past I test K5 and deinstal it afterr a while - I never order K6 or K7 player.

    So why are the 6 entries in NA2?

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 2,707 mod

    @Paule Ok, I see, you don't mean uninstalling you just would like for these products not to show in Native Access, it's a slightly different topic.

    Controller Editor can't be removed as it's needed for our hardware devices (even if you are not using our hardware).

    The Kontakt players plus their factory selections and Guitar Rig Factory Selection comes by default for anyone with a NI account.

    I can only remove DrumMic'A from your account so it doesn't show anymore.

  • Paule
    Paule BerlinMember Posts: 572 Saw

    Hi Jeremy, since NA3 there tabs on top. So if I click on installed it don't show K6+7 and the other stuff I don't need.

    Thank you.

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