NI Sounds Cut Short in Logic Pro X/Komplete Control

cnnryng · 2022-11-02T22:04:24+00:00

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Can anyone help me identify this issue please? Had no problems whatsoever with CPU overload or any other performance issues until suddenly this is what my projects play back like - obviously the sounds should not be cutting out as they do and I don't even know where to begin troubleshooting this issue.

All of my tracks are NI libraries in Komplete Kontrol

https://youtu.be/TYMyBNm_OZQ

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Accepted answers

Jeremy_NI

@cnnryng Ok, when you have time then to do the update again and want to fix the issue, the best would be to contact our specialists here: http://bit.ly/NIsupport_KKontrol

Out of curiosity, do you have a M1 Mac or an Intel Mac?

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Uwe303

Hello,

this might be a good staring point https://support.native-instruments.com/hc/en-us/articles/210296445-Mac-Tuning-Tips-for-Audio-Processing

Jeremy_NI

Where are your Kontakt libraries installed ? On an external hard drive ? What's the format of that disk ?

cnnryng

They're on an external SSD in APFS, this issue only arose in the last few days however

Uwe303

You could try to increase the buffer under kontakt settings, then more of the sample gets pre loaded into memory and it should run smother.

cnnryng

I've managed to resolve this by using time machine to roll my Mac back by two weeks before the latest round of KK and K7 updates and now everything is working perfectly again. It appears to me like this is an issue with one of the new updates, although deadlines prevent me from having the time to figure out exactly where the issue is.

Thanks everyone who replied!

Jeremy_NI

@cnnryng Ok, when you have time then to do the update again and want to fix the issue, the best would be to contact our specialists here: http://bit.ly/NIsupport_KKontrol

Out of curiosity, do you have a M1 Mac or an Intel Mac?

cnnryng

It's an M1 Mac running logic natively

Its_Leonidas

I'm having exactly the same issue but unfortunately I don't have the ability to roll back versions. I get crackling and popping sound when using KK 2.8. Is it possible for me to rollback to the previous version?

BTW Im running an Intel MacBook Pro i9 16GB Ram. Issue was definitely not present before this update.

Jeremy_NI

@Its_Leonidas I see you're in contact with support already. 🤞

GeeBashiri

Having a similar issue, I made a few beats and when I went back in FL the Komplete Kontrols I have in the sessions are playing choppy audio like the first couple milliseconds and then it goes off, sorta like blips. Really blowing mines right now smh

Uwe303

https://community.native-instruments.com/discussion/comment/49235#Comment_49235

Have you tried to change/increase buffer size in audio settings of FL studio?

GeeBashiri

yeah i have. all other vsts play fine (serum,Analog lab, ANA etc) and all other plugins.

Jeremy_NI

@GeeBashiri I see that you created your own thread, I got back to you there.

rogerbenet

Hey everyone! I had this same issue til I realize that my “Processing Threads” was set to maximum (10 cores).

I reset it to the “Recomended” and now all is working smooth!

Florentggene

Processing threads it's in kontakt or in the daw?

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