Welcome to the new and improved Native Instruments online community. Join our active forum of 40,000+ members for discussions and much more.

My KOMPLETE KONTROL S88 MK1won't turn on.

Vladimir2005
Vladimir2005 Member Posts: 9 Member
edited October 2022 in Komplete Kontrol

My keyboard KOMPLETE KONTROL S88 MK1 won't turn on. There is no physical damage, but the device does not turn on, and is not recognized when connected to a computer via USB. Can I find somewhere a schematic of a device to attempt a repair?

Best Answer

  • Vladimir2005
    Vladimir2005 Member Posts: 9 Member
    Answer ✓

    Already offered a replacement option for a refurbished one. Now I'm thinking.

Answers

  • Blindeddie
    Blindeddie Member Posts: 1,555 Guru

    I will assume you are using the power supply as well as connecting to the computer? As far as I know, there are no available schematics and you would need to contact “Hardware Support” available at the Support link above.

  • Vladimir2005
    Vladimir2005 Member Posts: 9 Member

    Oh sure. When turned on - no signs of life.

    And the current consumption when the ON button is pressed is only 50mA.

  • Blindeddie
    Blindeddie Member Posts: 1,555 Guru

    I cannot comment on the power draw, but if you turn it on and there is no sign of life, then it is certainly a hardware issue and as I stated, you need to contact Hardware support.

  • Vladimir2005
    Vladimir2005 Member Posts: 9 Member

    Thanks! Well, yes, I made a request to technical support - but what can they offer me if there is a malfunction? Warranty expired...

  • Blindeddie
    Blindeddie Member Posts: 1,555 Guru

    Support will lay out the options available…

  • Vladimir2005
    Vladimir2005 Member Posts: 9 Member
    Answer ✓

    Already offered a replacement option for a refurbished one. Now I'm thinking.

Back To Top

Categories