"Under Review"

Rawli Creative

This has to be addressed. If I am in the studio creating with a paying customer and I have to purchase NI software to help me improve the studio session; the downloadable product CAN NOT BE "UNDER REVIEW" like an idiot for 3 days.

How can I recreate the moment? How can we rebook the session? How can we continue to create the same vibe.

Jeremy_NI

Hey @Rawli Creative My colleagues got back to you. I see that you successfully registered your products.

Lui

I've purchased 2 days ago an upgrade and it's still "under review" status. Money has taken from my account promptly, I paid by debit card. What's wrong with you guys? I'm a little disappointed. :-/

Nico_NI

https://community.native-instruments.com/discussion/comment/47315#Comment_47315

Hey @Lui, sorry to hear that. Please open a support ticket so we can check this out as soon as possible.

You can contact us here: https://bit.ly/n1orders