New Factory Library 2 Orchestral Bank Hanging Notes

Filmaker
Filmaker Member Posts: 11 Newcomer

Hello,

I am getting hanging notes in the new Orchestral Bank of the new Factory Library 2 in Kontakt 7. All other banks work perfectly. This is only occurring in the Orchestral Bank.

I've tried three different keyboard controllers and three different sustain pedals but still the hanging notes.

Does anyone have suggestions on this?

Thank you!

Best Answers

  • EvilDragon
    EvilDragon Moderator Posts: 947 mod
    Answer ✓

    Yeah it's likely a scripting issue in the way the KFL2 Orchestral bank handles sustain pedal.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,097 mod
    Answer ✓

    I'll report the bug to the team.

  • EvilDragon
    EvilDragon Moderator Posts: 947 mod
    Answer ✓

    It's a scripting issue, it would be the same in KK.

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Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,097 mod

    Hey @Filmaker I couldn't reproduce the issue, is this in Kontakt 7 in standalone ? In the Komplete Kontrol plug-in ? In a DAW ? What DAW are you using in this case ? Can you descrtibe step by step the events leading to the issue ? On what instruments in this Orchestral Bank can you reproduce it ?

  • Filmaker
    Filmaker Member Posts: 11 Newcomer
    edited October 2022

    Hi,

    This is in Kontakt 7 standalone, also in Digital Performer and Logic Pro X.

    I just load load a file from the Orchestral Bank, like say Violas, Violins, Celli, or in the Brass Bank...Horns Ens. and I get hanging notes when using sustain pedal all the time every time, rendering the Orchestral Bank unusable for me, which is particularly disturbing because for me it is the best bank in the whole new library.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,097 mod

    And what models of keyboards and sustain pedals are you using?

  • Filmaker
    Filmaker Member Posts: 11 Newcomer
    edited October 2022

    Roland Fantom 8

    Yamaha Motif 7

    Even the classic Kurzweil K2000

    with their respective company's sustain pedals

    Remember, this is ONLY occurring with the Kontakt Factory 2 Orchestral Bank

    I have lots of virtual instruments, including Omnisphere, Keyscape, Arturia Synth Collection, Ample Sound Guitars, Superior Drummer, and many more and there is no midi note hanging problem with ANY of them

  • EvilDragon
    EvilDragon Moderator Posts: 947 mod

    Could you please post a MIDI file that reproduces the issue for you?

  • Filmaker
    Filmaker Member Posts: 11 Newcomer
    edited October 2022

    Question to EvilDragon,

    Would you than open the MIDI file in Kontakt 7 on your end?

    I saved it as a MIDI file, recording it in Logic Pro X, but obviously you can't hear it correctly unless it's played back by Kontakt 7 using the same sound I used, which is Orchestral Bank >Strings> Violas?

    Just checking before I post it


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,097 mod

    @Filmaker Can you post the MIDI file?

  • Filmaker
    Filmaker Member Posts: 11 Newcomer

    I tried to upload the MIDI FILE but got a message saying the uploaded did not have an allowed extension.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,097 mod

    Then you can zip it and post it.

  • Filmaker
    Filmaker Member Posts: 11 Newcomer

    Silly that I didn't think of that. Thank you

    I recorded using Logic Pro X and Kontakt's Factory 2 Orchestral Bank>Strings> VIOLAS.

    It's 16 measures and just let it keep playing past the 16th measure to hear the stuck MIDI notes keep going forever.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,097 mod

    @EvilDragon Could you have a look?

  • EvilDragon
    EvilDragon Moderator Posts: 947 mod

    Can confirm the issue. It's probably related to the sustain pedal handling.

  • Filmaker
    Filmaker Member Posts: 11 Newcomer
    edited November 2022


    Thank you for your time in investigating this issue!

    Are you saying that the "sustain pedal handling" is an acknowledgement that the problem is with the Orchestral Bank itself.

    By the way, I can assign this same MIDI file to the Kontakt Library Cinematic Studio Strings, for example, and there are no hanging notes. It plays and sustains perfectly.

  • EvilDragon
    EvilDragon Moderator Posts: 947 mod
    Answer ✓

    Yeah it's likely a scripting issue in the way the KFL2 Orchestral bank handles sustain pedal.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,097 mod
    Answer ✓

    I'll report the bug to the team.

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