Uninstalling the plugins in Native Access

PouyaBadr

Hey Guys!

I want to uninstall all of the native instruments files because i want to reinstall the Komplete 13 bundle.

I uninstalled all of the files through the settings in windows, but when i open Native access the plugins there says ¨repair¨. I dont know if that made any sense, but basically i cant find the answer anywhere online. I need to just remove everything so that i can reinstall.

Blindeddie

Since info for NA install status is stored in the registry there may be an issue with the Windows uninstall process that does not completely remove all registry entries for "some" products (also make sure to close and reopen Native Access in case it is just a refresh issue). Refer to this article, and download and run the Uninstall reg tool if any of the products show on the list, use the tool to clean up the registry.

Fixing Software Update Installation Issues (Windows) – Native Instruments (native-instruments.com)

Blindeddie

Since info for NA install status is stored in the registry there may be an issue with the Windows uninstall process that does not completely remove all registry entries for "some" products (also make sure to close and reopen Native Access in case it is just a refresh issue). Refer to this article, and download and run the Uninstall reg tool if any of the products show on the list, use the tool to clean up the registry.

Fixing Software Update Installation Issues (Windows) – Native Instruments (native-instruments.com)

Kaiwan_NI

Since those products belong to Komplete, perhaps worth checking the second section on this page as well in case you haven't already: Uninstalling a NI Product Belonging to a KOMPLETE Bundle

Wadekke

Hello,

I have the same issue on the mac, is there also an easy way to automatically clean the whole Ultimate Bundle from Mac?

Kaiwan_NI

@Wadekke there's no one-click uninstall option on Native Access at the moment. You'll have to do it manually unfortunately: How to Uninstall Native Instruments Software from a Mac Computer