NA2 requires VPN to avoid 'waiting for connection'

Old WiseMan
Old WiseMan Member Posts: 3 Newcomer
edited October 2022 in Native Access

I've found that Native Access 2 does not play well with my very effective Internet boundary protection. I run a Ubiquiti Dream Machine for boundary protection and whereas the old NA was perfectly happy NA2 just sits at waiting for connection. If I activate a VPN on the computer running NA2 then it works perfectly. Seems like NA2 is doing something that is considered naughty and by running it with a VPN the encrypted traffic is then let through. If I can find the time I might get a wireshark trace and see if I can see why the Ubiquiti doesn't like what NA2 is doing.

YMMV, just putting this out there for info.

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Comments

  • Old WiseMan
    Old WiseMan Member Posts: 3 Newcomer

    Just to add - the reason why it gets blocked is that it classes it as a network trojan.

    NI Threat.png


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,154 mod

    @Old WiseMan Thanks for reporting this, I forwarded the info to the Native Access 2 team.

  • WalshDylan
    WalshDylan Member Posts: 1 Newcomer
    edited January 27

    Your issue could be caused by a variety of factors, such as the specific security settings of your internet protection system. But this may vary depending on the user's setup and the specific configurations used. Btw, I'm glad you've found a workaround for this issue by running Native Access 2 with a VPN enabled. This will encrypt the traffic and allow it to pass through your internet boundary protection system. Yet, it's also important to keep in mind that running a VPN may slow down your internet connection. If you want to avoid this, you may try proxies from https://soax.com/ . I hope I helped.

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