Native Access 2.6.1 Unable to Log In

ABalvinB

Hi,

Since a few days ago, Native Access won't log in in my computer. Its the version 2.6.1 and in the end it shows a message like this one 'Unable to log in. Please restart and try again ...' (attached screenshot). Anyone else experiencing this?

I have tried Uninstalling and reinstalling, Already gave NA and NTK Daemon full accesss to disk in Privacy settings. Already tried reinstalling NA 2.4.0 and the same problem happens. Hope someone can help. Thanks!

Im on a MacOS 12.4 Intel

Jeremy_NI

Hey @ABalvinB Are you using a VPN ? In case you are using a Proxy or VPN, I would recommend to first open Native Access and login and only open your VPN.

Please also try to install Native Access from here: https://www.native-instruments.com/en/specials/native-access-2/

Did that do the trick ?

Jeremy_NI

@ABalvinB We didn't hear anything back from you, I'm closing this thread, if you still need assistance for that, get in touch here: http://bit.ly/NIsupport_install